[nagdu] discrimination by taxi and othertransportation providers

cheryl echevarria cherylandmaxx at hotmail.com
Sat Jul 30 21:52:06 UTC 2011


Thank you for correcting me.

Leading the Way in Independent Travel!

Cheryl Echevarria
http://www.echevarriatravel.com<http://www.echevarriatravel.com/>
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>

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Affiliated as an Independent Contractor with Absolute Cruise & Travel, Inc.
  ----- Original Message ----- 
  From: Marion Gwizdala<mailto:blind411 at verizon.net> 
  To: NAGDU Mailing List, the National Association of Guide Dog Users<mailto:nagdu at nfbnet.org> 
  Sent: Saturday, July 30, 2011 5:49 PM
  Subject: Re: [nagdu] discrimination by taxi and othertransportation providers


  Cheryl,
      the "national law" is the Americans with Disabilities Act! Taxicabs are 
  public accommodations under title III of the Act.

  Fraternally yours,
  Marion


  ----- Original Message ----- 
  From: "cheryl echevarria" <cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
  To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
  <nagdu at nfbnet.org<mailto:nagdu at nfbnet.org>>
  Sent: Saturday, July 30, 2011 2:12 PM
  Subject: Re: [nagdu] discrimination by taxi and othertransportation 
  providers


  > per taxi cab laws if I remember if you are a legal even if you are 
  > independent car service, you must follow the laws, and you can loose your 
  > hack license if refused to take a person with a disability as well as with 
  > a guide dog.
  >
  > If there isn't, then as NAGDU we should have a national law.
  >
  > Leading the Way in Independent Travel!
  >
  > Cheryl Echevarria
  > http://www.echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
  > 631-456-5394
  > reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>
  >
  > Affiliated as an Independent Contractor with Montrose Travel 
  > CST-1018299-10
  >
  > Affiliated as an Independent Contractor with Absolute Cruise & Travel, 
  > Inc.
  >  ----- Original Message ----- 
  >  From: Julie Phillipson<mailto:jbrew48 at verizon.net<mailto:jbrew48 at verizon.net>>
  >  To: NAGDU Mailing List,the National Association of Guide Dog 
  > Users<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org>>
  >  Sent: Saturday, July 30, 2011 1:51 PM
  >  Subject: Re: [nagdu] discrimination by taxi and othertransportation 
  > providers
  >
  >
  >  I don't use a cab very often any more for various reasons, but when I 
  > have
  >  well I have done it both ways and I think it is easier when you don't 
  > tell
  >  them.  One time though many years ago I was going out for dinner with
  >  someone and we both had a dog.  I used this company regularly at the 
  > time.
  >  The cab came and when we went out he refused to take us.  I immediately
  >  called the company and within 10 minutes another cab came.  I remember I 
  > was
  >  pretty upset with them and didn't hold it back from them knowing it!  The
  >  dispatcher new me and took care of it pretty quickly but I don't know 
  > what
  >  happened with the driver if anything.  Some independent cab drivers use
  >  their own cars and when the dispatcher from another company puts a call 
  > out
  >  it goes out on the radio and the independent guy takes it.  They think 
  > since
  >  it is their own personal car that they can refuse you.  If it is a 
  > company
  >  car they don't care as much!
  >  Julie Phillipson and Viggo
  >  ----- Original Message ----- 
  >  From: "Marion Gwizdala" 
  > <blind411 at verizon.net<mailto:blind411 at verizon.net<mailto:blind411 at verizon.net%3Cmailto:blind411 at verizon.net>>>
  >  To: "NAGDU Mailing List, the National Association of Guide Dog Users"
  >  <nagdu at nfbnet.org<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org%3Cmailto:nagdu at nfbnet.org>>>
  >  Sent: Friday, July 29, 2011 9:00 PM
  >  Subject: Re: [nagdu] discrimination by taxi and other transportation
  >  providers
  >
  >
  >  > Dear All,
  >  >    Let me share with you an actual experience I had. I am a 
  > professional
  >  > entertainer, a solo act generally necessitating the use of a cab. Many 
  > of
  >  > the cabbies in my area with the company I usually use, know me and like
  >  > transporting me because I was a cab driver when I was sighted and going 
  > to
  >  > school. I say this because I know the importance of a good tip. BTW, 
  > the
  >  > word "tip" is actually an acronym that stands for "to insure 
  > promptness".
  >  >    One morning after a gig (about 3:00 am) I called for a cab. I did 
  > not
  >  > tell them I had a dog; however, my cell number is associated with my 
  > call
  >  > and there is a file on everyone who calls for a cab with some 
  > information,
  >  > such as the person's name and address. Well, my file apparently 
  > indicated
  >  > that I had a service dog. I waited an unusual length of time for a cab
  >  > home. When the cabbie arrived, he said he came in from the airport 
  > (about
  >  > 45 minutes from where I was) because no one was bidding on the ride. He
  >  > told me the dispatcher was asking, "Anyone in zone 58 willing to 
  > transport
  >  > a dog?" The cabbie said he knew it was me and, since no one else bid on
  >  > it, he knew it was worth the trip in to pick me up.
  >  >    I called the company the following day and filed a complaint with 
  > the
  >  > county Public Transportation Comission, alleging I was discriminated
  >  > against by the company because my file was flagged as having a service
  >  > dog, resulting in an unequal benefit. The ADA states
  >  >
  >  > "
  >  > (ii) Participation in unequal benefit. It shall be discriminatory to
  >  > afford an individual or class of individuals, on the basis of a 
  > disability
  >  > or disabilities
  >  >
  >  > of such individual or class, directly, or through contractual, 
  > licensing,
  >  > or other arrangements with the opportunity to participate in or benefit
  >  > from a
  >  >
  >  > good, service, facility, privilege, advantage, or accommodation that is
  >  > not equal to that afforded to other individuals." (
  >  >
  >  > 42 USC 12182.)
  >  >
  >  >
  >  >
  >  > Whether the place of public accommodation is a taxicab, hotel, health 
  > care
  >  > facility, restaurant, or any other place, the presence of your service
  >  > animal is irrelevant. By notifying them in advance that you will be
  >  > accompanied by a service animal, you passively communicate that this is
  >  > something they need to know about and, therefore, that there is 
  > something
  >  > they need to do. Not knowing what that "something" might be, they will
  >  > certainly make something up, setting you up for discrimination.
  >  > Furthermore, alerting them in advance sends the message that this is
  >  > proper protocol and, when someone does not provide advance notice, sets 
  > up
  >  > an adversarial situation.
  >  >
  >  >    I pose the following question on this topic for debate: What is the
  >  > reason for giving advance notice that you will be accompanied by a 
  > service
  >  > dog? I ask this question in an effort to offer a challenge to this
  >  > practice. I promise my challenges will be respectful and dignified,
  >  > definitely not attacking. This is a great issue for lively, respectful
  >  > debate!
  >  >
  >  >
  >  >
  >  > Fraternally yours,
  >  >
  >  > Marion Gwizdala
  >  >
  >  >
  >  >
  >  >
  >  >
  >  >
  >  >
  >  > ----- Original Message ----- 
  >  > From: "Michael Hingson" 
  > <mhingson at sbcglobal.net<mailto:mhingson at sbcglobal.net<mailto:mhingson at sbcglobal.net%3Cmailto:mhingson at sbcglobal.net>>>
  >  > To: "'NAGDU Mailing List, the National Association of Guide Dog Users'"
  >  > <nagdu at nfbnet.org<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org%3Cmailto:nagdu at nfbnet.org>>>
  >  > Sent: Friday, July 29, 2011 7:58 PM
  >  > Subject: [nagdu] discrimination by taxi and other transportation 
  > providers
  >  >
  >  >
  >  > All,
  >  >
  >  > I am with Marion on this.  Although some may feel that there is no 
  > wrong
  >  > answer I think that at some point we need to take a stand.  I 
  > personally
  >  > have found many instances when I gave advanced notification either I 
  > had
  >  > long delays, staff sent a huge van to take me instead of a taxi which 
  > in
  >  > turn caused delays, or other rules about how my dog was suppose to be
  >  > transported were made up.
  >  >
  >  > The law is clear that we and our guides are to be treated the same as 
  > any
  >  > other passenger.  There is no excuse for any company providing
  >  > transportation to the public insisting on advanced notice for our 
  > guides.
  >  > There is no excuse for any such company permitting any of its drivers 
  > or
  >  > pilots to discriminate against us.
  >  >
  >  > At the same time I do understand why some on this list take a different
  >  > tact.  While I will not say advanced notice is wrong I would encourage
  >  > everyone to work toward taking a strong stance.  If we do not company
  >  > personnel will never learn that discriminating against us is wrong.
  >  >
  >  >
  >  > Best,
  >  >
  >  >
  >  > Michael Hingson
  >  >
  >  > The Michael Hingson Group, INC.
  >  > "Speaking with Vision"
  >  > Michael Hingson, President
  >  > (415) 827-4084
  >  > info at michaelhingson.com<mailto:info at michaelhingson.com<mailto:info at michaelhingson.com%3Cmailto:info at michaelhingson.com>>
  >  > To learn more about my upcoming book, speaking topics and speaking
  >  > availability please visit 
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  >  > 1_3?s=books&ie=UTF8&qid=1289090352&sr=1-3
  >  >
  >  >
  >  > for info on the new KNFB Reader Mobile, visit:
  >  > 
  > http://knfbreader.michaelhingson.com<http://knfbreader.michaelhingson.com/<http://knfbreader.michaelhingson.com%3chttp//knfbreader.michaelhingson.com/>>
  >  >
  >  >
  >  > -----Original Message-----
  >  > From: nagdu-bounces at nfbnet.org<mailto:nagdu-bounces at nfbnet.org<mailto:nagdu-bounces at nfbnet.org%3Cmailto:nagdu-bounces at nfbnet.org>> 
  > [mailto:nagdu-bounces at nfbnet.org] On Behalf
  >  > Of Marion Gwizdala
  >  > Sent: Friday, July 29, 2011 4:05 PM
  >  > To: NAGDU Mailing List, the National Association of Guide Dog Users
  >  > Subject: Re: [nagdu] Re Guide Dog and taxis
  >  >
  >  > Gary and all,
  >  >    I generally advise that one not give advance notice that we will be
  >  > traveling with a guide dog. The presence of the service dog is 
  > irrelevant
  >  > to
  >  >
  >  > whether or not they transport you. If the dispatcher broadcasts, "I'm
  >  > looking for someone willing to take a fare with a dog!" you may wait
  >  > longer
  >  > for a ride than if they didn't know. This sets you up for the type of
  >  > discrimination known as an unequal benefit. I have dealt with several
  >  > people
  >  >
  >  > who gave advance notice and regretted it because of the long wait 
  > times.
  >  > JMHO!
  >  >
  >  > Fraternally yours,
  >  > Marion
  >  >
  >  >
  >  > ----- Original Message ----- 
  >  > From: "GARY STEEVES" 
  > <rainshadowmusic at shaw.ca<mailto:rainshadowmusic at shaw.ca<mailto:rainshadowmusic at shaw.ca%3Cmailto:rainshadowmusic at shaw.ca>>>
  >  > To: "NAGDU Mailing List, the National Association of Guide Dog Users"
  >  > <nagdu at nfbnet.org<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org%3Cmailto:nagdu at nfbnet.org>>>
  >  > Sent: Friday, July 29, 2011 6:13 PM
  >  > Subject: Re: [nagdu] Re Guide Dog and taxis
  >  >
  >  >
  >  >>
  >  >> Hi:
  >  >>
  >  >> Generally, I don't have a problem just telling the company I have a 
  > dog
  >  >> since, if there is the potential for an issue this should remove it. 
  > The
  >  >> issue I have and am going to talk to my current cab company about is 
  > that
  >  >> they have one letter symbols for things. I learned this two weeks ago
  >  >> when
  >  >
  >  >> three trips in a row I got a van cab. I found out that my file had a V
  >  >> for
  >  >
  >  >> van and A for animal. I think they need to add another symbol that
  >  >> represents service dogs since an animal is a bit vague. I got cabs who
  >  >> don't mind dogs but sometimes I think they believe it is a pet,
  >  >> especially
  >  >
  >  >> cuz it's a poodle which they never see as guide dogs. Also, being that 
  > we
  >  >> are getting picked up right in front of my house and I've usually just
  >  >> been walking bogart around the block for his morning relief, he is 
  > often
  >  >> not in harness. the harness is in  my hand. However, why I use the 
  > same
  >  >> company all the time is so that many drivers get to know me and often
  >  >> show
  >  >
  >  >> up with the front passenger seat put way forward to
  >  >> give Bogart more room and cute things like that.
  >  >>
  >  >> Gary
  >  >>
  >  >> ----- Original Message -----
  >  >> From: Tami Kinney 
  > <tamara.8024 at comcast.net<mailto:tamara.8024 at comcast.net<mailto:tamara.8024 at comcast.net%3Cmailto:tamara.8024 at comcast.net>>>
  >  >> Date: Friday, July 29, 2011 2:34 pm
  >  >> Subject: Re: [nagdu] Re Guide Dog Forced to Ride in Trunk
  >  >> To: nagdu at nfbnet.org<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org%3Cmailto:nagdu at nfbnet.org>>
  >  >>
  >  >>> Lyn,
  >  >>>
  >  >>> Well said. When I lived nearer to downtown, I would just tell the
  >  >>> dispatcher about the dog, although it seems they do have a note about
  >  >>> her attached to my number. This actually worked in my favor
  >  >>> there, where
  >  >>> you couldn't swing a cat without hitting one of their cabs. Now I'm
  >  >>> still in the Portland Metro area, but apparently this does not 
  > prevent
  >  >>> me living in the boonies as far as the cab companies are
  >  >>> concerned. So
  >  >>> I've learned to just fail to mention anything at all about a dog or
  >  >>> being blind or anything because that does seem to increase the
  >  >>> odds a
  >  >>> cab will get out here eventually. I've tried a couple of other
  >  >>> companiesthat supposedly serve this area, but... Sigh. Anyway,
  >  >>> if they want to
  >  >>> drive all the way out here and then refuse to take my dog, I
  >  >>> guess I'll
  >  >>> be putting up a big fuss about that, won't I? /evil grin/
  >  >>>
  >  >>> Then again, what with having a private driver and on-demand car
  >  >>> serviceright here, I guess I won't be giving many cabby's an
  >  >>> opportunity to
  >  >>> refuse me a ride because of my dog.  Ain't that just too
  >  >>> bad for
  >  >>> me. /lol/
  >  >>>
  >  >>> Either way, with cabs or hotel reservations or whatever, I tend
  >  >>> to do
  >  >>> what I believe is most likely to achieve the best results when
  >  >>> it comes
  >  >>> to deciding whether to mention the dog beforehand or not. Which
  >  >>> does not
  >  >>> mean I always make the right guess, but I have had few hassles, so
  >  >>> that's what matters to me. /smile/
  >  >>>
  >  >>> Tami
  >  >>>
  >  >>> On Thu, 2011-07-28 at 12:42 -0700, Lyn Gwizdak wrote:
  >  >>> > I agree with you, Bibi.  I will tell the cab dispach that
  >  >>> I have a guide dog
  >  >>> > and to just send a driver who has no problem with a dog.
  >  >>> this way, I get my
  >  >>> > cab and no BSing with the driver.  People do what you
  >  >>> feel is best for you.
  >  >>> > There's no right or wrong in this matter.
  >  >>> >
  >  >>> > Lyn and Landon
  >  >>> > ----- Original Message ----- 
  >  >>> > From: "Criminal Justice Major Extraordinaire"
  >  >>> <orleans24 at comcast.net<mailto:orleans24 at comcast.net<mailto:orleans24 at comcast.net%3Cmailto:orleans24 at comcast.net>>>> To: "NAGDU 
  > Mailing List,the National
  >  >>> Association of Guide Dog Users"
  >  >>> > <nagdu at nfbnet.org<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org%3Cmailto:nagdu at nfbnet.org>>>
  >  >>> > Sent: Saturday, July 23, 2011 5:54 PM
  >  >>> > Subject: Re: [nagdu] Re Guide Dog Forced to Ride in Trunk
  >  >>> >
  >  >>> >
  >  >>> > > Hi, Brenda,
  >  >>> > > I remember when attending a couple of guide dog schools and
  >  >>> not hearing
  >  >>> > > one word or thing mentioned about if being asked by a cab
  >  >>> driver to put
  >  >>> > > the dog in a trunk of the car.
  >  >>> > > Thankfully, I've not had any experiences with that and
  >  >>> hopefully with my
  >  >>> > > fourth guide, that won't happen either.
  >  >>> > > I know many people here won't agree with what I'm about to
  >  >>> say here, but
  >  >>> > > here it goes...
  >  >>> > > There were times I'd just go ahead and let the cab company
  >  >>> know that I
  >  >>> > > have a guide dog and it did help and minimize a possible problem.
  >  >>> > > In the same aspect, I'd get a cab quickly too.
  >  >>> > > I only would do this during stressful situations to avoid
  >  >>> getting
  >  >>> > > frustrated around Odie.
  >  >>> > > He is one sensitive boy who would pick up on my anxiety
  >  >>> rather quickly.
  >  >>> > > If I knew where that dog handler was living here in
  >  >>> Colorado, I'd gladly
  >  >>> > > help her out or at least be willing to give her some
  >  >>> encouragement and
  >  >>> > > advice on dealing with situations like that.
  >  >>> > > unfortunately, I have no idea if she lives in Denver or
  >  >>> another city close
  >  >>> > > by to me.
  >  >>> > > If someone told me to put Odie in the trunk, I'd happily say
  >  >>> right on tthe
  >  >>> > > spot, "Would you like it if I just rolled you up and stuck
  >  >>> you in that
  >  >>> > > area?"
  >  >>> > > I know. I'm a tough person when it comes to stuff like that.
  >  >>> > > *Smiles*
  >  >>> > > Bibi and Odie
  >  >>> > > the retired one
  >  >>> > >
  >  >>> > > _______________________________________________
  >  >>> > > nagdu mailing list
  >  >>> > > nagdu at nfbnet.org<mailto:nagdu at nfbnet.org<mailto:nagdu at nfbnet.org%3Cmailto:nagdu at nfbnet.org>>
  >  >>> > > 
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  >  >>> >
  >  >>> >
  >  >>> > _______________________________________________
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