[nagdu] Where Do You Find Issues with Attempted Denial of Entry

[Lisa Irving]

A month or so ago Bernie and I went into a Greek restaurant. It was slow as 
it was mid morning.A woman went off on me and told me to get out.She didn't 
want to hear my dog is a service dog. She ignored my questions about her 
OSHA manual. I asked her in a relatively calm tone, if she would like me to 
call the police to have them explain to her that my dog is a guide dog. She 
told me she didn't want to argue. I told her I wasn't arguing. Another 
employee approached me. He had no qualms about the presence of my guide dog. 
I assumed he was the manager. It turns out the woman is the owner and he is 
a front line employee. Needless to say, I had some yummy Greek food before 
Bernie and I ambled over to the health food store to shop.

By the way, does any one else besides me have the concern about a server 
spitting in your food  prior to serving you as pay back. I got this notion 
in my head based on something I saw on TV about bar tenders and restaurant 
workers doing some really gross things to food prior to serving it.

Lisa and Bernie
----- Original Message ----- 
From: "William Burley, III" <william.burley3 at gmail.com>
To: "'NAGDU Mailing List,the National Association of Guide Dog Users'" 
<nagdu at nfbnet.org>
Sent: Thursday, March 03, 2011 3:30 PM
Subject: [nagdu] Where Do You Find Issues with Attempted Denial of Entry


> Good afternoon all!
>
>
>
> A question I would like to pose is where do you find that there is an
> attempt to deny access to a person with a service animal generally?
>
>
>
> As for me, I've worked with Gypsy for about a year and we've only had an
> issue three times.  One was the week we got home and my mobility 
> instructor
> took me out to eat as celebration for making it through training.  We went
> to a Vietnamese restaurant.  the hostess sat us down and all of a sudden 
> the
> manager rushed the table and began yelling, "No pets!  No pets!  You 
> cannot
> bring in your pet!"  Surprisingly I was very calm...considering this was 
> one
> of our first forays into the public after leaving the school.  I told him
> that she was a service animal and that she was allowed.  He kept yelling 
> and
> my mobility guy went the heck livid.  The manager then left us alone.
>
>
>
> I then, some months later, went to a convenience store near my apartment.
> I've been in there many times but this particular time, Gypsy and I walked
> in and the clerk began yelling and cussing.  Of course, I won't and can't
> repeat what he said here.  He went on and on like that.  I offered to call
> the police for him after repeated attempts to tell him she was a guide dog
> and to show her ID card and bring attention to the harness wrapped around
> her.  Gypsy just sat and stared at the man.  Needless to say, he called 
> the
> police himself while berating me until they got there.  I showed the 
> police
> the ID card and they saw Seeing Eye on the harness.  They proceeded to 
> write
> the man a ticket.  I then organized about five folks with guide dogs to 
> make
> a visit to the store.  He said nothing.
>
>
>
> most recently was this week.  A co-worker and I went to a Chinese 
> restaurant
> for lunch and the cashier ran to the door saying, "Get out!"
>
>
>
> We've honestly had very few experiences considering our time home and the
> amount we do go out.  It seems though that when we get those few folks who
> are simply uninformed....they're really uninformed!  LOL!
>
>
>
> Have you experienced this problem and what have you done about it?
>
>
>
>
>
>
>
> Will Burley
>
> 713..614.3322
>
> William.burley3 at gmail.com
>
>
>
> <http://www.wburley.vodaplex.com> www.wburley.vodaplex.com - The best in
> Voice, VOIP, 4G wireless internet and satellite!  Save money and get 
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>
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> Associates, L.L.C. provides experienced, efficient and excellent virtual
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> Refer us to an attorney who utilizes our services and receive a $25 
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>
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