[nagdu] Where Do You Find Issues with Attempted Denial of Entry

[Lisa Irving]

Marion, you called a spade a spade. I like NAGDU's creative outreach to 
these communities who aren't on board with service dog access. Way to go 
NAGDU pres & board!
----- Original Message ----- 
From: "Marion Gwizdala" <blind411 at verizon.net>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Saturday, March 05, 2011 3:59 AM
Subject: Re: [nagdu] Where Do You Find Issues with Attempted Denial of Entry


> Will,
>    Well, what is the common denominator of all of these incidents? Can I 
> assume the guy in the convenient store was Middle Eastern? This is not to 
> be stereotypical, however, there seems to be far more issues with Middle 
> Eastern and Asian business proprietors. Perhaps it is a cultural issue!
>    NAGDU's Education & Advocacy Hotline will eventually offer information 
> in mandarin and Arabic to help more people learn about the rights of 
> service animal handlers. Florida produced a Mandarin flyer in 2000 as the 
> result of a case involving a Chinese restaurant that would not serve a 
> blind woman because she was accompanied by her guide dog. This sort of 
> creative solution to a problem is how i want NAGDU to be known!
>
> Fraternally yours,
> Marion Gwizdala
>
>
>
>
>
> ----- Original Message ----- 
> From: "William Burley, III" <william.burley3 at gmail.com>
> To: "'NAGDU Mailing List, the National Association of Guide Dog Users'" 
> <nagdu at nfbnet.org>
> Sent: Thursday, March 03, 2011 6:30 PM
> Subject: [nagdu] Where Do You Find Issues with Attempted Denial of Entry
>
>
>> Good afternoon all!
>>
>>
>>
>> A question I would like to pose is where do you find that there is an
>> attempt to deny access to a person with a service animal generally?
>>
>>
>>
>> As for me, I've worked with Gypsy for about a year and we've only had an
>> issue three times.  One was the week we got home and my mobility 
>> instructor
>> took me out to eat as celebration for making it through training.  We 
>> went
>> to a Vietnamese restaurant.  the hostess sat us down and all of a sudden 
>> the
>> manager rushed the table and began yelling, "No pets!  No pets!  You 
>> cannot
>> bring in your pet!"  Surprisingly I was very calm...considering this was 
>> one
>> of our first forays into the public after leaving the school.  I told him
>> that she was a service animal and that she was allowed.  He kept yelling 
>> and
>> my mobility guy went the heck livid.  The manager then left us alone.
>>
>>
>>
>> I then, some months later, went to a convenience store near my apartment.
>> I've been in there many times but this particular time, Gypsy and I 
>> walked
>> in and the clerk began yelling and cussing.  Of course, I won't and can't
>> repeat what he said here.  He went on and on like that.  I offered to 
>> call
>> the police for him after repeated attempts to tell him she was a guide 
>> dog
>> and to show her ID card and bring attention to the harness wrapped around
>> her.  Gypsy just sat and stared at the man.  Needless to say, he called 
>> the
>> police himself while berating me until they got there.  I showed the 
>> police
>> the ID card and they saw Seeing Eye on the harness.  They proceeded to 
>> write
>> the man a ticket.  I then organized about five folks with guide dogs to 
>> make
>> a visit to the store.  He said nothing.
>>
>>
>>
>> most recently was this week.  A co-worker and I went to a Chinese 
>> restaurant
>> for lunch and the cashier ran to the door saying, "Get out!"
>>
>>
>>
>> We've honestly had very few experiences considering our time home and the
>> amount we do go out.  It seems though that when we get those few folks 
>> who
>> are simply uninformed....they're really uninformed!  LOL!
>>
>>
>>
>> Have you experienced this problem and what have you done about it?
>>
>>
>>
>>
>>
>>
>>
>> Will Burley
>>
>> 713..614.3322
>>
>> William.burley3 at gmail.com
>>
>>
>>
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>>
>>
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>
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