[nagdu] Restaurant ordered service dog to lobby

Larry D. Keeler lkeeler at comcast.net
Wed Nov 9 17:36:17 UTC 2011


Thank you Marion!  I think it surely is possible!
----- Original Message ----- 
From: "Marion Gwizdala" <blind411 at verizon.net>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Wednesday, November 09, 2011 12:17 PM
Subject: Re: [nagdu] Restaurant ordered service dog to lobby


> Larry,
>    Your experience will go a long way to shore up the division in 
> Michigan. We have a lot of work to do on the Michigan statute, so I hope 
> you can rally the troops behind you!
>
> fraternally yours,
> Marion
>
>
> ----- Original Message ----- 
> From: "Larry D. Keeler" <lkeeler at comcast.net>
> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
> <nagdu at nfbnet.org>
> Sent: Wednesday, November 09, 2011 11:58 AM
> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>
>
>> Marion, I was one of those!  When I was invited to join by are chapter, I 
>> came with Holly.  I figured that if they didn't like the idea, I'd find 
>> out in a hurry!  Now that I know about NAGDU and have met a few guide dog 
>> users at Convention, I am pleased!  That's why I'm working on getting a 
>> division going here in Michigan.
>> ----- Original Message ----- 
>> From: "Marion Gwizdala" <blind411 at verizon.net>
>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>> <nagdu at nfbnet.org>
>> Sent: Wednesday, November 09, 2011 8:37 AM
>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>
>>
>>> Larry,
>>>    One reason you may not know of many guide dog users friendly to the 
>>> NFB is because there are those who would like guide dog users to believe 
>>> that the NFB is anti guide dog. I am of the opinion that, once guide dog 
>>> users realize this is a myth, we will see a growth in our ranks. many 
>>> are a part of the other organization even though they do not agree with 
>>> its philosophy or approach simply because they have been convinced of 
>>> this myth. They would rather be a part of a consumer's group with which 
>>> they have some philosophical disagreements than none at all. I believe 
>>> that, once guide dog users see that the National Association of Guide 
>>> Dog Users is the leading force in the affairs of guide dog users and is 
>>> taking a proactive approach to enhancing their lives, they will realize 
>>> they have been betrayed by these lies and come stand on the barricades 
>>> with us!
>>>
>>> Fraternally yours,
>>> Marion Gwizdala
>>>
>>>
>>> this issue
>>> ----- Original Message ----- 
>>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>>> <nagdu at nfbnet.org>
>>> Sent: Tuesday, November 08, 2011 8:42 PM
>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>
>>>
>>>> Marion, one reason I don't know of many Grand Rapids dog users is 
>>>> because NFB is sort of weak in that area.  They have the state ACB 
>>>> President there and he is pretty strong over there!  I saw no dog users 
>>>> in Kalamazoo or for that matter from the whole west coast!  They are 
>>>> probably there though!
>>>> ----- Original Message ----- 
>>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>>>> <nagdu at nfbnet.org>
>>>> Sent: Tuesday, November 08, 2011 7:07 PM
>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>
>>>>
>>>>> Sheila, This is why we have NAGDU and the NAGDU Information & advocacy 
>>>>> Hotline. It is my hope we can find a NAGDU person in the Grand Rapids 
>>>>> area willing to take this on and press it to the end!
>>>>>
>>>>> Fraternally yours,
>>>>> Marion
>>>>>
>>>>>
>>>>> ----- Original Message ----- 
>>>>> From: "Sheila Leigland" <sleigland at bresnan.net>
>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
>>>>> <nagdu at nfbnet.org>
>>>>> Sent: Tuesday, November 08, 2011 5:02 PM
>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>
>>>>>
>>>>>> Marion it is so sad and wrong that this stuff still goes on in this 
>>>>>> country The manager or whatever she is definetely knows the law and 
>>>>>> chooses to ignore it. I'm glad that I didnn't realize how much the 
>>>>>> laws are ignored when I got my first dog. I thought that the law was 
>>>>>> the law and I believed it would be upheld. I hope that if I had known 
>>>>>> reality that I still would have wanted a guide dog and would have 
>>>>>> known how to stand up for myself as a blind person.
>>>>>>
>>>>>> Sheila Leigland
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Marion Gwizdala <blind411 at verizon.net>
>>>>>> Sent: Tuesday, November 08, 2011 2:26 PM
>>>>>> To: NAGDU Mailing List, the National Association of Guide Dog Users 
>>>>>> <nagdu at nfbnet.org>
>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>
>>>>>> Naw! That would be too good a place for them! (grin) I prefer a 10 X 
>>>>>> 10 cell
>>>>>> with a 350-pound biker named Bubba whose brother is blind and uses a 
>>>>>> guide
>>>>>> dog! (smile) Now, that's justice!
>>>>>>
>>>>>> Marion
>>>>>>
>>>>>>
>>>>>>
>>>>>> Marion
>>>>>>
>>>>>>
>>>>>> ----- Original Message ----- 
>>>>>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>>>> <nagdu at nfbnet.org>
>>>>>> Sent: Tuesday, November 08, 2011 3:57 PM
>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>
>>>>>>
>>>>>>> And that could be in a dog shelter with a bunch of shedding fur!
>>>>>>> ----- Original Message ----- 
>>>>>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog 
>>>>>>> Users"
>>>>>>> <nagdu at nfbnet.org>
>>>>>>> Sent: Tuesday, November 08, 2011 2:37 PM
>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>
>>>>>>>
>>>>>>>> Julie,
>>>>>>>>    Although a cash fine would be good, incarceration would be even
>>>>>>>> sweeter in this case!
>>>>>>>>
>>>>>>>> Marion
>>>>>>>>
>>>>>>>>
>>>>>>>> ----- Original Message ----- 
>>>>>>>> From: "Julie J." <julielj at neb.rr.com>
>>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog 
>>>>>>>> Users"
>>>>>>>> <nagdu at nfbnet.org>
>>>>>>>> Sent: Tuesday, November 08, 2011 11:46 AM
>>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>
>>>>>>>>
>>>>>>>>> What I think would work even better is rounding up every 
>>>>>>>>> service/guide
>>>>>>>>> dog user in a 100 mile radius and going together to eat there.  Of
>>>>>>>>> course having along a news reporter makes the event that much more
>>>>>>>>> memorable.
>>>>>>>>>
>>>>>>>>> And I agree there need to be cash fines for this sort of behavior.
>>>>>>>>>
>>>>>>>>> Julie
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On 11/8/2011 10:27 AM, Brenda wrote:
>>>>>>>>>> This is one of those times when I wonder if picketing and 
>>>>>>>>>> encouraging
>>>>>>>>>> the public to boycott would work.  Maybe the local citizens could 
>>>>>>>>>> be
>>>>>>>>>> encouraged to boycott this establishmebnt every Friday and tell 
>>>>>>>>>> the
>>>>>>>>>> manager WHY.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On 11/8/2011 11:01 AM, Buddy Brannan wrote:
>>>>>>>>>>> Hi Dan,
>>>>>>>>>>>
>>>>>>>>>>> IMO, the time for being nice and educating is long past. It's 
>>>>>>>>>>> time we
>>>>>>>>>>> start to insist that some teeth be put into the laws that 
>>>>>>>>>>> protect our
>>>>>>>>>>> rights. Unfortunately, the only thing some people understand
>>>>>>>>>>> (including, it would appear, this manager) is something that 
>>>>>>>>>>> hits them
>>>>>>>>>>> in the pocketbook. It's pretty clear to me that she even knows 
>>>>>>>>>>> she's
>>>>>>>>>>> in the wrong and doesn't care, as she wouldn't give her name 
>>>>>>>>>>> even to
>>>>>>>>>>> back up her stance.
>>>>>>>>>>> -- 
>>>>>>>>>>> Buddy Brannan, KB5ELV - Erie, PA
>>>>>>>>>>> Phone: (814) 860-3194 or 888-75-BUDDY
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Nov 8, 2011, at 10:50 AM, Dan Weiner wrote:
>>>>>>>>>>>
>>>>>>>>>>>> I would like to see that restaurant go out of business.
>>>>>>>>>>>>
>>>>>>>>>>>> Dan
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> -----Original Message-----
>>>>>>>>>>>> From: nagdu-bounces at nfbnet.org 
>>>>>>>>>>>> [mailto:nagdu-bounces at nfbnet.org] On
>>>>>>>>>>>> Behalf
>>>>>>>>>>>> Of Ginger Kutsch
>>>>>>>>>>>> Sent: Tuesday, November 08, 2011 10:42 AM
>>>>>>>>>>>> To: NAGDU Mailing List,the National Association of Guide Dog 
>>>>>>>>>>>> Users
>>>>>>>>>>>> Subject: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>>>>>
>>>>>>>>>>>> Restaurant ordered service dog to lobby
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Frank Eckl goes everywhere with Spruce
>>>>>>>>>>>>
>>>>>>>>>>>> Published : Monday, 07 Nov 2011,
>>>>>>>>>>>>
>>>>>>>>>>>> By Leon Hendrix
>>>>>>>>>>>>
>>>>>>>>>>>> CASCADE TOWNSHIP, Mich. (WOOD) - Frank Eckl and his family -- 
>>>>>>>>>>>> including his
>>>>>>>>>>>> service dog -- went to dinner Saturday night at Don Julio's
>>>>>>>>>>>> restaurant in
>>>>>>>>>>>> Cascade Township. But the manager said the dog had to stay in 
>>>>>>>>>>>> the
>>>>>>>>>>>> lobby.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Eckl told 24 Hour News 8 he takes the dog with him wherever he 
>>>>>>>>>>>> goes.
>>>>>>>>>>>> He uses
>>>>>>>>>>>> the dog because of a disability he has that causes occasional
>>>>>>>>>>>> seizures. When
>>>>>>>>>>>> he's alone, it's his service dog Spruce that calls for help and 
>>>>>>>>>>>> helps
>>>>>>>>>>>> him
>>>>>>>>>>>> get up if he's fallen to the ground.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> He said he's never had a problem bringing Spruce with him since 
>>>>>>>>>>>> the
>>>>>>>>>>>> law
>>>>>>>>>>>> allows it.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> But the manager at Don Julio's wouldn't allow the dog in the 
>>>>>>>>>>>> dining
>>>>>>>>>>>> area.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "She [the manager] said we were more than welcome to stay, but
>>>>>>>>>>>> patrons in
>>>>>>>>>>>> the restaurant and the manager didn't want dog hair in the
>>>>>>>>>>>> restaurant," he
>>>>>>>>>>>> said. "I was shocked that we were asked to have the dog leave 
>>>>>>>>>>>> and we
>>>>>>>>>>>> could
>>>>>>>>>>>> stay."
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> The manager-on-duty admitted they insisted the dog stay in the
>>>>>>>>>>>> entrance way
>>>>>>>>>>>> to the restaurant, and that she would make the same request it 
>>>>>>>>>>>> again
>>>>>>>>>>>> She
>>>>>>>>>>>> said patrons at the restaurant complained about the dog and 
>>>>>>>>>>>> that some
>>>>>>>>>>>> opted
>>>>>>>>>>>> to leave because of sanitation concerns.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "I asked for him to bring the dog out to the main entrance to 
>>>>>>>>>>>> the
>>>>>>>>>>>> lobby,"
>>>>>>>>>>>> the manager said. She refused to provide her name to 24 Hour 
>>>>>>>>>>>> News 8.
>>>>>>>>>>>> "I
>>>>>>>>>>>> didn't ask for him to take his dog back home, to take his dog 
>>>>>>>>>>>> to the
>>>>>>>>>>>> car or
>>>>>>>>>>>> leave him outside in the middle of the parking lot at all."
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Eckl and his family simply left the restaurant and went to the 
>>>>>>>>>>>> IHOP
>>>>>>>>>>>> restaurant next door, where they were welcomed with Spruce.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Others that use service dogs have been asked to comply by the 
>>>>>>>>>>>> same
>>>>>>>>>>>> rules
>>>>>>>>>>>> without complaint, the manager at Don Julio's said.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "I can't keep every customer happy," she said, adding that she 
>>>>>>>>>>>> was
>>>>>>>>>>>> aware
>>>>>>>>>>>> that Spruce was a service dog but didn't realize it was Eckl 
>>>>>>>>>>>> who used
>>>>>>>>>>>> him.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "I knew it was not for him. He didn't tell me the service dog 
>>>>>>>>>>>> was for
>>>>>>>>>>>> him...
>>>>>>>>>>>> He wasn't clear to me either."
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Jocelyn Dettloff, a representative for the Disability Advocates 
>>>>>>>>>>>> of
>>>>>>>>>>>> Kent
>>>>>>>>>>>> County, said the violation is more serious than unhappy 
>>>>>>>>>>>> customers.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "That's insane!" Dettloff said. "I mean, who would say that you 
>>>>>>>>>>>> have
>>>>>>>>>>>> to
>>>>>>>>>>>> leave your cane or your mobility device at the door. People who 
>>>>>>>>>>>> rely
>>>>>>>>>>>> on
>>>>>>>>>>>> service animals -- it's the exact same thing."
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> But Dettloff says there is a problem with the laws prohibiting
>>>>>>>>>>>> discrimination against the disabled because they are rarely 
>>>>>>>>>>>> enforced
>>>>>>>>>>>> The
>>>>>>>>>>>> most someone like Eckl can do, she said, is file a complaint 
>>>>>>>>>>>> that
>>>>>>>>>>>> could take
>>>>>>>>>>>> more than a year to get attention. Even then, she said, there 
>>>>>>>>>>>> is no
>>>>>>>>>>>> punishment for establishments that break the law.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Eckl could file a civil lawsuit as well, Dettloff said, but he 
>>>>>>>>>>>> would
>>>>>>>>>>>> not
>>>>>>>>>>>> likely be awarded damages.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "The law definitely needs some sort of stricter enforcement," 
>>>>>>>>>>>> she
>>>>>>>>>>>> said.
>>>>>>>>>>>> "There is no strict enforcement like the health department or 
>>>>>>>>>>>> the
>>>>>>>>>>>> fire
>>>>>>>>>>>> department."
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Eckl says he isn't seeking monetary damages and doesn't really 
>>>>>>>>>>>> want
>>>>>>>>>>>> anything
>>>>>>>>>>>> from Don Julio's, other than an apology and training for its 
>>>>>>>>>>>> staff.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "I'm not out for malice here," he said, adding that he wouldn't 
>>>>>>>>>>>> go
>>>>>>>>>>>> back to
>>>>>>>>>>>> the establishment again.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> The manager at Don Julio's said she stands by her actions and 
>>>>>>>>>>>> would
>>>>>>>>>>>> do the
>>>>>>>>>>>> same thing again if Eckl returned.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> "I have to," she said. "I can't have any kind of animal be 
>>>>>>>>>>>> around
>>>>>>>>>>>> food. It's
>>>>>>>>>>>> kinda hard having most of my customers leave out on me because 
>>>>>>>>>>>> of one
>>>>>>>>>>>> customer."
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> -- 
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Eckl wrote a letter about his experience and sent it to area 
>>>>>>>>>>>> media
>>>>>>>>>>>> and
>>>>>>>>>>>> groups that advocate for the disabled:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> To whom it may concern,
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> This past Saturday, November 4th, 2011, at 6pm, my family and I
>>>>>>>>>>>> wanted to
>>>>>>>>>>>> eat at you establishment. This included my wife Karen, and my
>>>>>>>>>>>> daughter Lydia
>>>>>>>>>>>> (who happens to have Special Needs.) My Service Dog, Spruce, 
>>>>>>>>>>>> was with
>>>>>>>>>>>> me.
>>>>>>>>>>>> Spruce was wearing her jacket that displays "SERVICE DOG." I 
>>>>>>>>>>>> have her
>>>>>>>>>>>> for
>>>>>>>>>>>> medical needs and she regularly assists me in my daily life.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> We entered your restaurant, were seated in the back where no 
>>>>>>>>>>>> one else
>>>>>>>>>>>> was
>>>>>>>>>>>> seated. The gentleman that seated us even turned on lights for 
>>>>>>>>>>>> us. We
>>>>>>>>>>>> were
>>>>>>>>>>>> given menus and served water. It was at this time that a 
>>>>>>>>>>>> waitress
>>>>>>>>>>>> addressed
>>>>>>>>>>>> us and stated: "You can stay but your dog must wait outside." I
>>>>>>>>>>>> explained
>>>>>>>>>>>> the public law which states that I can have my Service Dog with 
>>>>>>>>>>>> me.
>>>>>>>>>>>> We were
>>>>>>>>>>>> then told that the manager had complaints about "dog hair" and 
>>>>>>>>>>>> that a
>>>>>>>>>>>> dog
>>>>>>>>>>>> was disruptive to the other patrons. When I said that Spruce 
>>>>>>>>>>>> stays
>>>>>>>>>>>> and helps
>>>>>>>>>>>> me, we were asked to take Spruce out. We then left. Upon 
>>>>>>>>>>>> calling
>>>>>>>>>>>> authorities, the police stated this was a "civil matter" and to 
>>>>>>>>>>>> seek
>>>>>>>>>>>> council.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> I am an Honorably Discharged (10 yr) USAF veteran, who served 
>>>>>>>>>>>> his
>>>>>>>>>>>> country in
>>>>>>>>>>>> both war and peace-time. It's hard to belief that 
>>>>>>>>>>>> discrimination such
>>>>>>>>>>>> as
>>>>>>>>>>>> this exists today. My disability is due to of my service. The 
>>>>>>>>>>>> real
>>>>>>>>>>>> issue is
>>>>>>>>>>>> no one with a disability should be told they can't have their
>>>>>>>>>>>> assistance
>>>>>>>>>>>> with them and then have to leave an establishment.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> I find myself with the opportunity to help educate your 
>>>>>>>>>>>> organization
>>>>>>>>>>>> with
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> the Law and others by making this incident public. I choose not 
>>>>>>>>>>>> to
>>>>>>>>>>>> seek
>>>>>>>>>>>> council, but rather inform you and other organizations of this
>>>>>>>>>>>> incident in
>>>>>>>>>>>> hopes that this type of discrimination will not take place 
>>>>>>>>>>>> again.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>  From the ADA: Service animals are animals that are 
>>>>>>>>>>>> individually
>>>>>>>>>>>> trained to
>>>>>>>>>>>> perform tasks for people with disabilities such as guiding 
>>>>>>>>>>>> people who
>>>>>>>>>>>> are
>>>>>>>>>>>> blind, alerting people who are deaf, pulling wheelchairs, 
>>>>>>>>>>>> alerting
>>>>>>>>>>>> and
>>>>>>>>>>>> protecting a person who is having a seizure, or performing 
>>>>>>>>>>>> "other"
>>>>>>>>>>>> special
>>>>>>>>>>>> tasks. Service animals are working animals, not pets.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Under the Americans with Disabilities Act (ADA), businesses and
>>>>>>>>>>>> organizations that serve the public must allow people with
>>>>>>>>>>>> disabilities to
>>>>>>>>>>>> bring their service animals into all areas of the facility 
>>>>>>>>>>>> where
>>>>>>>>>>>> customers
>>>>>>>>>>>> are normally allowed to go. This federal law applies to all
>>>>>>>>>>>> businesses open
>>>>>>>>>>>> to the public, including restaurants, hotels, taxis and 
>>>>>>>>>>>> shuttles,
>>>>>>>>>>>> grocery
>>>>>>>>>>>> and department stores, hospitals and medical offices, theaters,
>>>>>>>>>>>> health
>>>>>>>>>>>> clubs, parks, and zoos.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Michigan Statutes, 1953, Section 750.502c (last amended in 1984 
>>>>>>>>>>>> by
>>>>>>>>>>>> Public
>>>>>>>>>>>> Act 110)
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Michigan statutory law guarantees a blind person the legal 
>>>>>>>>>>>> right to
>>>>>>>>>>>> be
>>>>>>>>>>>> accompanied by a dog guide in harness in all public 
>>>>>>>>>>>> accommodations
>>>>>>>>>>>> and
>>>>>>>>>>>> educational institutions and on all public conveyances. The dog 
>>>>>>>>>>>> guide
>>>>>>>>>>>> user
>>>>>>>>>>>> can be required to produce identification, such as the I.D. 
>>>>>>>>>>>> card
>>>>>>>>>>>> furnished
>>>>>>>>>>>> by the dog guide school from which the dog was obtained.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Public accommodations include trains, buses, taxis, elevators, 
>>>>>>>>>>>> boats,
>>>>>>>>>>>> and
>>>>>>>>>>>> other common carriers...
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Violation: Any person who interferes with the above enumerated 
>>>>>>>>>>>> rights
>>>>>>>>>>>> is
>>>>>>>>>>>> guilty of a misdemeanor and therefore punishable under Michigan
>>>>>>>>>>>> law...
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> In acknowledgement of this letter, I ask only for a formal 
>>>>>>>>>>>> apology
>>>>>>>>>>>> and for
>>>>>>>>>>>> you to conduct training with your staff on the Laws concerning
>>>>>>>>>>>> customers
>>>>>>>>>>>> with Service Dogs. This is the only compensation I wish to ask 
>>>>>>>>>>>> of
>>>>>>>>>>>> you. This
>>>>>>>>>>>> incident was embarrassing and offensive. I would hope that 
>>>>>>>>>>>> anyone
>>>>>>>>>>>> with a
>>>>>>>>>>>> disability who chooses to dine at Don Julio's would never 
>>>>>>>>>>>> encounter
>>>>>>>>>>>> this
>>>>>>>>>>>> intolerance.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Sincerely,
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Frank J. Eckl
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
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