[nagdu] Restaurant ordered service dog to lobby
Marion Gwizdala
blind411 at verizon.net
Wed Nov 9 17:17:10 UTC 2011
Larry,
Your experience will go a long way to shore up the division in Michigan.
We have a lot of work to do on the Michigan statute, so I hope you can rally
the troops behind you!
fraternally yours,
Marion
----- Original Message -----
From: "Larry D. Keeler" <lkeeler at comcast.net>
To: "NAGDU Mailing List, the National Association of Guide Dog Users"
<nagdu at nfbnet.org>
Sent: Wednesday, November 09, 2011 11:58 AM
Subject: Re: [nagdu] Restaurant ordered service dog to lobby
> Marion, I was one of those! When I was invited to join by are chapter, I
> came with Holly. I figured that if they didn't like the idea, I'd find
> out in a hurry! Now that I know about NAGDU and have met a few guide dog
> users at Convention, I am pleased! That's why I'm working on getting a
> division going here in Michigan.
> ----- Original Message -----
> From: "Marion Gwizdala" <blind411 at verizon.net>
> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
> <nagdu at nfbnet.org>
> Sent: Wednesday, November 09, 2011 8:37 AM
> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>
>
>> Larry,
>> One reason you may not know of many guide dog users friendly to the
>> NFB is because there are those who would like guide dog users to believe
>> that the NFB is anti guide dog. I am of the opinion that, once guide dog
>> users realize this is a myth, we will see a growth in our ranks. many are
>> a part of the other organization even though they do not agree with its
>> philosophy or approach simply because they have been convinced of this
>> myth. They would rather be a part of a consumer's group with which they
>> have some philosophical disagreements than none at all. I believe that,
>> once guide dog users see that the National Association of Guide Dog Users
>> is the leading force in the affairs of guide dog users and is taking a
>> proactive approach to enhancing their lives, they will realize they have
>> been betrayed by these lies and come stand on the barricades with us!
>>
>> Fraternally yours,
>> Marion Gwizdala
>>
>>
>> this issue
>> ----- Original Message -----
>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>> <nagdu at nfbnet.org>
>> Sent: Tuesday, November 08, 2011 8:42 PM
>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>
>>
>>> Marion, one reason I don't know of many Grand Rapids dog users is
>>> because NFB is sort of weak in that area. They have the state ACB
>>> President there and he is pretty strong over there! I saw no dog users
>>> in Kalamazoo or for that matter from the whole west coast! They are
>>> probably there though!
>>> ----- Original Message -----
>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>> <nagdu at nfbnet.org>
>>> Sent: Tuesday, November 08, 2011 7:07 PM
>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>
>>>
>>>> Sheila, This is why we have NAGDU and the NAGDU Information & advocacy
>>>> Hotline. It is my hope we can find a NAGDU person in the Grand Rapids
>>>> area willing to take this on and press it to the end!
>>>>
>>>> Fraternally yours,
>>>> Marion
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Sheila Leigland" <sleigland at bresnan.net>
>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>> <nagdu at nfbnet.org>
>>>> Sent: Tuesday, November 08, 2011 5:02 PM
>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>
>>>>
>>>>> Marion it is so sad and wrong that this stuff still goes on in this
>>>>> country The manager or whatever she is definetely knows the law and
>>>>> chooses to ignore it. I'm glad that I didnn't realize how much the
>>>>> laws are ignored when I got my first dog. I thought that the law was
>>>>> the law and I believed it would be upheld. I hope that if I had known
>>>>> reality that I still would have wanted a guide dog and would have
>>>>> known how to stand up for myself as a blind person.
>>>>>
>>>>> Sheila Leigland
>>>>>
>>>>> -----Original Message-----
>>>>> From: Marion Gwizdala <blind411 at verizon.net>
>>>>> Sent: Tuesday, November 08, 2011 2:26 PM
>>>>> To: NAGDU Mailing List, the National Association of Guide Dog Users
>>>>> <nagdu at nfbnet.org>
>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>
>>>>> Naw! That would be too good a place for them! (grin) I prefer a 10 X
>>>>> 10 cell
>>>>> with a 350-pound biker named Bubba whose brother is blind and uses a
>>>>> guide
>>>>> dog! (smile) Now, that's justice!
>>>>>
>>>>> Marion
>>>>>
>>>>>
>>>>>
>>>>> Marion
>>>>>
>>>>>
>>>>> ----- Original Message -----
>>>>> From: "Larry D. Keeler" <lkeeler at comcast.net>
>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>>> <nagdu at nfbnet.org>
>>>>> Sent: Tuesday, November 08, 2011 3:57 PM
>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>
>>>>>
>>>>>> And that could be in a dog shelter with a bunch of shedding fur!
>>>>>> ----- Original Message -----
>>>>>> From: "Marion Gwizdala" <blind411 at verizon.net>
>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog Users"
>>>>>> <nagdu at nfbnet.org>
>>>>>> Sent: Tuesday, November 08, 2011 2:37 PM
>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>
>>>>>>
>>>>>>> Julie,
>>>>>>> Although a cash fine would be good, incarceration would be even
>>>>>>> sweeter in this case!
>>>>>>>
>>>>>>> Marion
>>>>>>>
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "Julie J." <julielj at neb.rr.com>
>>>>>>> To: "NAGDU Mailing List, the National Association of Guide Dog
>>>>>>> Users"
>>>>>>> <nagdu at nfbnet.org>
>>>>>>> Sent: Tuesday, November 08, 2011 11:46 AM
>>>>>>> Subject: Re: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>
>>>>>>>
>>>>>>>> What I think would work even better is rounding up every
>>>>>>>> service/guide
>>>>>>>> dog user in a 100 mile radius and going together to eat there. Of
>>>>>>>> course having along a news reporter makes the event that much more
>>>>>>>> memorable.
>>>>>>>>
>>>>>>>> And I agree there need to be cash fines for this sort of behavior.
>>>>>>>>
>>>>>>>> Julie
>>>>>>>>
>>>>>>>>
>>>>>>>> On 11/8/2011 10:27 AM, Brenda wrote:
>>>>>>>>> This is one of those times when I wonder if picketing and
>>>>>>>>> encouraging
>>>>>>>>> the public to boycott would work. Maybe the local citizens could
>>>>>>>>> be
>>>>>>>>> encouraged to boycott this establishmebnt every Friday and tell
>>>>>>>>> the
>>>>>>>>> manager WHY.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On 11/8/2011 11:01 AM, Buddy Brannan wrote:
>>>>>>>>>> Hi Dan,
>>>>>>>>>>
>>>>>>>>>> IMO, the time for being nice and educating is long past. It's
>>>>>>>>>> time we
>>>>>>>>>> start to insist that some teeth be put into the laws that protect
>>>>>>>>>> our
>>>>>>>>>> rights. Unfortunately, the only thing some people understand
>>>>>>>>>> (including, it would appear, this manager) is something that hits
>>>>>>>>>> them
>>>>>>>>>> in the pocketbook. It's pretty clear to me that she even knows
>>>>>>>>>> she's
>>>>>>>>>> in the wrong and doesn't care, as she wouldn't give her name even
>>>>>>>>>> to
>>>>>>>>>> back up her stance.
>>>>>>>>>> --
>>>>>>>>>> Buddy Brannan, KB5ELV - Erie, PA
>>>>>>>>>> Phone: (814) 860-3194 or 888-75-BUDDY
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Nov 8, 2011, at 10:50 AM, Dan Weiner wrote:
>>>>>>>>>>
>>>>>>>>>>> I would like to see that restaurant go out of business.
>>>>>>>>>>>
>>>>>>>>>>> Dan
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> -----Original Message-----
>>>>>>>>>>> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org]
>>>>>>>>>>> On
>>>>>>>>>>> Behalf
>>>>>>>>>>> Of Ginger Kutsch
>>>>>>>>>>> Sent: Tuesday, November 08, 2011 10:42 AM
>>>>>>>>>>> To: NAGDU Mailing List,the National Association of Guide Dog
>>>>>>>>>>> Users
>>>>>>>>>>> Subject: [nagdu] Restaurant ordered service dog to lobby
>>>>>>>>>>>
>>>>>>>>>>> Restaurant ordered service dog to lobby
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Frank Eckl goes everywhere with Spruce
>>>>>>>>>>>
>>>>>>>>>>> Published : Monday, 07 Nov 2011,
>>>>>>>>>>>
>>>>>>>>>>> By Leon Hendrix
>>>>>>>>>>>
>>>>>>>>>>> CASCADE TOWNSHIP, Mich. (WOOD) - Frank Eckl and his family --
>>>>>>>>>>> including his
>>>>>>>>>>> service dog -- went to dinner Saturday night at Don Julio's
>>>>>>>>>>> restaurant in
>>>>>>>>>>> Cascade Township. But the manager said the dog had to stay in
>>>>>>>>>>> the
>>>>>>>>>>> lobby.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Eckl told 24 Hour News 8 he takes the dog with him wherever he
>>>>>>>>>>> goes.
>>>>>>>>>>> He uses
>>>>>>>>>>> the dog because of a disability he has that causes occasional
>>>>>>>>>>> seizures. When
>>>>>>>>>>> he's alone, it's his service dog Spruce that calls for help and
>>>>>>>>>>> helps
>>>>>>>>>>> him
>>>>>>>>>>> get up if he's fallen to the ground.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> He said he's never had a problem bringing Spruce with him since
>>>>>>>>>>> the
>>>>>>>>>>> law
>>>>>>>>>>> allows it.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> But the manager at Don Julio's wouldn't allow the dog in the
>>>>>>>>>>> dining
>>>>>>>>>>> area.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "She [the manager] said we were more than welcome to stay, but
>>>>>>>>>>> patrons in
>>>>>>>>>>> the restaurant and the manager didn't want dog hair in the
>>>>>>>>>>> restaurant," he
>>>>>>>>>>> said. "I was shocked that we were asked to have the dog leave
>>>>>>>>>>> and we
>>>>>>>>>>> could
>>>>>>>>>>> stay."
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> The manager-on-duty admitted they insisted the dog stay in the
>>>>>>>>>>> entrance way
>>>>>>>>>>> to the restaurant, and that she would make the same request it
>>>>>>>>>>> again
>>>>>>>>>>> She
>>>>>>>>>>> said patrons at the restaurant complained about the dog and that
>>>>>>>>>>> some
>>>>>>>>>>> opted
>>>>>>>>>>> to leave because of sanitation concerns.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "I asked for him to bring the dog out to the main entrance to
>>>>>>>>>>> the
>>>>>>>>>>> lobby,"
>>>>>>>>>>> the manager said. She refused to provide her name to 24 Hour
>>>>>>>>>>> News 8.
>>>>>>>>>>> "I
>>>>>>>>>>> didn't ask for him to take his dog back home, to take his dog to
>>>>>>>>>>> the
>>>>>>>>>>> car or
>>>>>>>>>>> leave him outside in the middle of the parking lot at all."
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Eckl and his family simply left the restaurant and went to the
>>>>>>>>>>> IHOP
>>>>>>>>>>> restaurant next door, where they were welcomed with Spruce.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Others that use service dogs have been asked to comply by the
>>>>>>>>>>> same
>>>>>>>>>>> rules
>>>>>>>>>>> without complaint, the manager at Don Julio's said.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "I can't keep every customer happy," she said, adding that she
>>>>>>>>>>> was
>>>>>>>>>>> aware
>>>>>>>>>>> that Spruce was a service dog but didn't realize it was Eckl who
>>>>>>>>>>> used
>>>>>>>>>>> him.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "I knew it was not for him. He didn't tell me the service dog
>>>>>>>>>>> was for
>>>>>>>>>>> him...
>>>>>>>>>>> He wasn't clear to me either."
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Jocelyn Dettloff, a representative for the Disability Advocates
>>>>>>>>>>> of
>>>>>>>>>>> Kent
>>>>>>>>>>> County, said the violation is more serious than unhappy
>>>>>>>>>>> customers.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "That's insane!" Dettloff said. "I mean, who would say that you
>>>>>>>>>>> have
>>>>>>>>>>> to
>>>>>>>>>>> leave your cane or your mobility device at the door. People who
>>>>>>>>>>> rely
>>>>>>>>>>> on
>>>>>>>>>>> service animals -- it's the exact same thing."
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> But Dettloff says there is a problem with the laws prohibiting
>>>>>>>>>>> discrimination against the disabled because they are rarely
>>>>>>>>>>> enforced
>>>>>>>>>>> The
>>>>>>>>>>> most someone like Eckl can do, she said, is file a complaint
>>>>>>>>>>> that
>>>>>>>>>>> could take
>>>>>>>>>>> more than a year to get attention. Even then, she said, there is
>>>>>>>>>>> no
>>>>>>>>>>> punishment for establishments that break the law.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Eckl could file a civil lawsuit as well, Dettloff said, but he
>>>>>>>>>>> would
>>>>>>>>>>> not
>>>>>>>>>>> likely be awarded damages.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "The law definitely needs some sort of stricter enforcement,"
>>>>>>>>>>> she
>>>>>>>>>>> said.
>>>>>>>>>>> "There is no strict enforcement like the health department or
>>>>>>>>>>> the
>>>>>>>>>>> fire
>>>>>>>>>>> department."
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Eckl says he isn't seeking monetary damages and doesn't really
>>>>>>>>>>> want
>>>>>>>>>>> anything
>>>>>>>>>>> from Don Julio's, other than an apology and training for its
>>>>>>>>>>> staff.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "I'm not out for malice here," he said, adding that he wouldn't
>>>>>>>>>>> go
>>>>>>>>>>> back to
>>>>>>>>>>> the establishment again.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> The manager at Don Julio's said she stands by her actions and
>>>>>>>>>>> would
>>>>>>>>>>> do the
>>>>>>>>>>> same thing again if Eckl returned.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> "I have to," she said. "I can't have any kind of animal be
>>>>>>>>>>> around
>>>>>>>>>>> food. It's
>>>>>>>>>>> kinda hard having most of my customers leave out on me because
>>>>>>>>>>> of one
>>>>>>>>>>> customer."
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Eckl wrote a letter about his experience and sent it to area
>>>>>>>>>>> media
>>>>>>>>>>> and
>>>>>>>>>>> groups that advocate for the disabled:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> To whom it may concern,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> This past Saturday, November 4th, 2011, at 6pm, my family and I
>>>>>>>>>>> wanted to
>>>>>>>>>>> eat at you establishment. This included my wife Karen, and my
>>>>>>>>>>> daughter Lydia
>>>>>>>>>>> (who happens to have Special Needs.) My Service Dog, Spruce, was
>>>>>>>>>>> with
>>>>>>>>>>> me.
>>>>>>>>>>> Spruce was wearing her jacket that displays "SERVICE DOG." I
>>>>>>>>>>> have her
>>>>>>>>>>> for
>>>>>>>>>>> medical needs and she regularly assists me in my daily life.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> We entered your restaurant, were seated in the back where no one
>>>>>>>>>>> else
>>>>>>>>>>> was
>>>>>>>>>>> seated. The gentleman that seated us even turned on lights for
>>>>>>>>>>> us. We
>>>>>>>>>>> were
>>>>>>>>>>> given menus and served water. It was at this time that a
>>>>>>>>>>> waitress
>>>>>>>>>>> addressed
>>>>>>>>>>> us and stated: "You can stay but your dog must wait outside." I
>>>>>>>>>>> explained
>>>>>>>>>>> the public law which states that I can have my Service Dog with
>>>>>>>>>>> me.
>>>>>>>>>>> We were
>>>>>>>>>>> then told that the manager had complaints about "dog hair" and
>>>>>>>>>>> that a
>>>>>>>>>>> dog
>>>>>>>>>>> was disruptive to the other patrons. When I said that Spruce
>>>>>>>>>>> stays
>>>>>>>>>>> and helps
>>>>>>>>>>> me, we were asked to take Spruce out. We then left. Upon calling
>>>>>>>>>>> authorities, the police stated this was a "civil matter" and to
>>>>>>>>>>> seek
>>>>>>>>>>> council.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I am an Honorably Discharged (10 yr) USAF veteran, who served
>>>>>>>>>>> his
>>>>>>>>>>> country in
>>>>>>>>>>> both war and peace-time. It's hard to belief that discrimination
>>>>>>>>>>> such
>>>>>>>>>>> as
>>>>>>>>>>> this exists today. My disability is due to of my service. The
>>>>>>>>>>> real
>>>>>>>>>>> issue is
>>>>>>>>>>> no one with a disability should be told they can't have their
>>>>>>>>>>> assistance
>>>>>>>>>>> with them and then have to leave an establishment.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I find myself with the opportunity to help educate your
>>>>>>>>>>> organization
>>>>>>>>>>> with
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> the Law and others by making this incident public. I choose not
>>>>>>>>>>> to
>>>>>>>>>>> seek
>>>>>>>>>>> council, but rather inform you and other organizations of this
>>>>>>>>>>> incident in
>>>>>>>>>>> hopes that this type of discrimination will not take place
>>>>>>>>>>> again.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> From the ADA: Service animals are animals that are individually
>>>>>>>>>>> trained to
>>>>>>>>>>> perform tasks for people with disabilities such as guiding
>>>>>>>>>>> people who
>>>>>>>>>>> are
>>>>>>>>>>> blind, alerting people who are deaf, pulling wheelchairs,
>>>>>>>>>>> alerting
>>>>>>>>>>> and
>>>>>>>>>>> protecting a person who is having a seizure, or performing
>>>>>>>>>>> "other"
>>>>>>>>>>> special
>>>>>>>>>>> tasks. Service animals are working animals, not pets.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Under the Americans with Disabilities Act (ADA), businesses and
>>>>>>>>>>> organizations that serve the public must allow people with
>>>>>>>>>>> disabilities to
>>>>>>>>>>> bring their service animals into all areas of the facility where
>>>>>>>>>>> customers
>>>>>>>>>>> are normally allowed to go. This federal law applies to all
>>>>>>>>>>> businesses open
>>>>>>>>>>> to the public, including restaurants, hotels, taxis and
>>>>>>>>>>> shuttles,
>>>>>>>>>>> grocery
>>>>>>>>>>> and department stores, hospitals and medical offices, theaters,
>>>>>>>>>>> health
>>>>>>>>>>> clubs, parks, and zoos.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Michigan Statutes, 1953, Section 750.502c (last amended in 1984
>>>>>>>>>>> by
>>>>>>>>>>> Public
>>>>>>>>>>> Act 110)
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Michigan statutory law guarantees a blind person the legal right
>>>>>>>>>>> to
>>>>>>>>>>> be
>>>>>>>>>>> accompanied by a dog guide in harness in all public
>>>>>>>>>>> accommodations
>>>>>>>>>>> and
>>>>>>>>>>> educational institutions and on all public conveyances. The dog
>>>>>>>>>>> guide
>>>>>>>>>>> user
>>>>>>>>>>> can be required to produce identification, such as the I.D. card
>>>>>>>>>>> furnished
>>>>>>>>>>> by the dog guide school from which the dog was obtained.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Public accommodations include trains, buses, taxis, elevators,
>>>>>>>>>>> boats,
>>>>>>>>>>> and
>>>>>>>>>>> other common carriers...
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Violation: Any person who interferes with the above enumerated
>>>>>>>>>>> rights
>>>>>>>>>>> is
>>>>>>>>>>> guilty of a misdemeanor and therefore punishable under Michigan
>>>>>>>>>>> law...
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> In acknowledgement of this letter, I ask only for a formal
>>>>>>>>>>> apology
>>>>>>>>>>> and for
>>>>>>>>>>> you to conduct training with your staff on the Laws concerning
>>>>>>>>>>> customers
>>>>>>>>>>> with Service Dogs. This is the only compensation I wish to ask
>>>>>>>>>>> of
>>>>>>>>>>> you. This
>>>>>>>>>>> incident was embarrassing and offensive. I would hope that
>>>>>>>>>>> anyone
>>>>>>>>>>> with a
>>>>>>>>>>> disability who chooses to dine at Don Julio's would never
>>>>>>>>>>> encounter
>>>>>>>>>>> this
>>>>>>>>>>> intolerance.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Sincerely,
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Frank J. Eckl
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
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