[nagdu] Taking my dog on a trip

[Julie J.]

You can't be charged any fees, deposits or anything of the sort, unless 
you or your dog causes some harm to the room and the hotel would 
normally charge guests for damages of this variety.

It sounds like you told the hotel in advance that you would be 
accompanied by your guide.  Then they announced the extra charges.  If 
I've got it right, they are violating the law.

Sometimes the front desk staff is young, new and inexperienced.  They do 
need to learn, but I would ask to speak to the manager.  Hopefully 
he/she is more knowledgeable and will advise their staff of their 
error.   If speaking with the manager doesn't work, you could try the 
corporate office if it is a chain hotel.  You could make reservations 
somewhere else.  Or you could ask Marion to assist you.  Sometimes 
getting a call from a knowledgeable advocate who can help them 
understand the law more clearly helps more than the same info coming 
from you.

I travel and stay in hotels with my guide fairly frequently.  I prefer 
not to tell them in advance of my blindness or the presence of my 
guide.  I've only ever had one problem, which was cleared up quickly.

HTH
Julie





On 7/17/2012 10:32 AM, Jolynn Page wrote:
> Hi,
>    My name is Jolynn and I don't post on this list often.  I have an 8 year old black lab named Megan and we live in Washington.  Anyways my question is:  I am going on a trip that requires me to stay in a hotel.  I have made my reservations and the hotel is telling me that even though my dog is a service animal I will be charged a pet cleanup deposit.  I have never been charged any sort of pet deposit before and didn't think the hotel was allowed to do so but I wanted to ask and make sure first before I say anything to the hotel.  Can anyone tell me what I should and shouldn't know about this situation.  Thanks for all the help
> Jolynn and Megan
>
> Sent from my iPad
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