[nagdu] Goodwill Changes Policy On Service Dogs

rhonda cruz rhondaprincess at gmail.com
Wed Jul 18 16:24:26 UTC 2012


 ok. do these people fallow. roles.
 right.




On Jul 18, 2012, at 8:41 AM, Cindy Ray wrote:

> out of the goodness of their hearts. But they are obligated to follow the ADA, and how did they not know that? Kidding about the other thing in the message.
> 
> CL
> Well, that was a cavalier attitude on their part. They decided to follow it (probably 
> On Jul 18, 2012, at 10:08 AM, Buddy Brannan wrote:
> 
>> Of course the ADA overrides state law. I was only commenting on his statement that they'd best go ahead and follow it, as if they had a choice in the matter. 
>> --
>> Buddy Brannan, KB5ELV - Erie, PA
>> Phone: (814) 860-3194 or 888-75-BUDDY
>> 
>> 
>> 
>> On Jul 18, 2012, at 10:46 AM, Cindy Ray <cindyray at gmail.com> wrote:
>> 
>>> Gees, Buddy, calm down. <Grin> I don't think that is a good analogy. The fascinating thing is that the ADA over rides the Tennessee law, I think, so how is it they are just doing this out of the goodness of their little hearts.
>>> 
>>> Cindy Lou
>>> 
>>> On Jul 18, 2012, at 9:36 AM, Buddy Brannan wrote:
>>> 
>>>> "why: ?Even though we were already operating under the Tennessee law, we
>>>> decided that it would be best for us to go ahead and comply with the ADA
>>>> law."
>>>> 
>>>> "
>>>> 
>>>> So, what, the ADA is optional? Like, you can choose whether to follow it or not? That's fantastic! So, I can murder the guy in the next cube over because he annoys me, and it's OK, because I choose not to acknowledge the laws against murder? Annoying people of the world, you'd better watch out! 
>>>> --
>>>> Buddy Brannan, KB5ELV - Erie, PA
>>>> Phone: (814) 860-3194 or 888-75-BUDDY
>>>> 
>>>> 
>>>> 
>>>> On Jul 18, 2012, at 7:11 AM, "Ginger Kutsch" <GingerKutsch at yahoo.com> wrote:
>>>> 
>>>>> Goodwill Changes Policy On Service Dogs
>>>>> 
>>>>> By Megan Brantley
>>>>> 
>>>>> Jun 15 2012
>>>>> 
>>>>> http://www.wcyb.com/Goodwill-Changes-Policy-On-Service-Dogs/-/14590664/15240
>>>>> 106/-/9ycsahz/-/index.html
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> JOHNSON CITY, Tenn. - 
>>>>> 
>>>>> She claimed to be a victim of discrimination because Goodwill turned her
>>>>> away and wouldn't let her service dog in the store. Earlier this week we
>>>>> told you about a local woman and a controversy over her service dog.
>>>>> 
>>>>> 
>>>>> 
>>>>> Original story: Service Dog Owner Claims Discrimination
>>>>> 
>>>>> 
>>>>> 
>>>>> Rose Hollowka suffers from epilepsy and said her dog, which warns her
>>>>> beforehand that she is about to have a seizure, was not allowed in a Johnson
>>>>> City Goodwill store. The story said that was because she didn't have
>>>>> documentation to prove Honey was a service dog.
>>>>> 
>>>>> 
>>>>> 
>>>>> That story touched a nerve for many folks; it has been viewed over 15,000
>>>>> times here on WCYB.com. It also brought a flood of calls and emails to
>>>>> Goodwill about disability discrimination.
>>>>> 
>>>>> 
>>>>> 
>>>>> "Nationally we heard a lot. A lot of Goodwill [stores] across the country do
>>>>> hear a lot. They want to comment on it. They want to know. They really don't
>>>>> know how the Goodwill organization is set up," said Bob Miller, CEO and
>>>>> President of Goodwill of Tenn/Va.
>>>>> 
>>>>> 
>>>>> 
>>>>> We searched the law and found Tennessee does in fact allow businesses to
>>>>> choose whether or not to ask for documentation when someone has a service
>>>>> animal, but the organization is now making some changes. Miller explained
>>>>> why: ?Even though we were already operating under the Tennessee law, we
>>>>> decided that it would be best for us to go ahead and comply with the ADA
>>>>> law."
>>>>> 
>>>>> 
>>>>> 
>>>>> Miller told us that Goodwill will announce on its website the new policy
>>>>> with service animals. Now it will only ask what service an animal provides,
>>>>> but not ask for documentation. "I am glad that they changed the policy, said
>>>>> Rose Hollowka. ?I am disappointed that it takes someone going to the media
>>>>> to get this changed and taken care of."
>>>>> 
>>>>> 
>>>>> 
>>>>> That's a change that backs up Goodwill?s mission to serve those with
>>>>> disabilities.
>>>>> 
>>>>> 
>>>>> 
>>>>> Original story: Service Dog Owner Claims Discrimination
>>>>> 
>>>>> By Megan Brantley
>>>>> 
>>>>> POSTED: Jun 12 2012 05:48:52 AM EDT UPDATED: 5:43 AM Jun 12 2012
>>>>> 
>>>>> http://www.wcyb.com/Service-Dog-Owner-Claims-Discrimination/-/14590664/15240
>>>>> 206/-/h8wnql/-/index.html
>>>>> 
>>>>> 
>>>>> 
>>>>> JOHNSON CITY, Tenn. - 
>>>>> 
>>>>> A Johnson City woman claims that she was discriminated against for bringing
>>>>> her service dog inside a store.
>>>>> 
>>>>> 
>>>>> 
>>>>> According to the Americans with Disability Act, state and local governments,
>>>>> businesses, and non-profit organizations that serve the public must allow
>>>>> service animals to accompany people with disabilities in all areas of the
>>>>> facility where the public is normally allowed to go.
>>>>> 
>>>>> 
>>>>> 
>>>>> One woman she was not allowed to do so when she was shopping at the
>>>>> Goodwill. Rose Holowka is dealing with a disability. "I was in a car wreck
>>>>> back in 1992 which caused seizures that developed into epilepsy and have
>>>>> partial complex seizures," she explained.
>>>>> 
>>>>> 
>>>>> 
>>>>> Her service dog Honey makes things a little easier, but we learned that the
>>>>> law makes it a little harder. ?About a month ago my husband and I went to
>>>>> the Goodwill, and we were approached by their supervisor. We were told that
>>>>> we had to leave or show certification or documentation for the dog," said
>>>>> Holowka.
>>>>> 
>>>>> 
>>>>> 
>>>>> Unlike being blind, Holowka doesn't have a visible disability and she says
>>>>> that makes it harder to convince people.
>>>>> 
>>>>> 
>>>>> 
>>>>> Federal law does not require folks to show proof an animal is a service dog.
>>>>> State representative Jon Lundberg says places are not allowed to ask. ?You
>>>>> can't ask to see that,? says Lundberg, ?This is not like 'let's see you
>>>>> driver's license, let's see your dog credentials.' It doesn't work that way,
>>>>> it wasn't designed to work that way."
>>>>> 
>>>>> 
>>>>> 
>>>>> Although it wasn't designed that way, it's put places like Goodwill in a
>>>>> very tough position. With the animals not being required by law to wear a
>>>>> vest or dog tag, it makes it hard to tell which dog is a service dog and
>>>>> which isn't.
>>>>> 
>>>>> 
>>>>> 
>>>>> We spoke with a representative from Goodwill who said that with the right
>>>>> paperwork they'd be happy to allow them in, but until then, their policy
>>>>> says no pets allowed.
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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>>>> 
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