[nagdu] Taxi Refusal

[Marion Gwizdala]

Nicole,
    Let me share with you that it would not be a "lie" to tell them that 
they do not have the right to ask this question, that you have the right to 
not answer it,  and that it is discriminatory to provide you with a 
different level of service  because of the presence of your service dog. 
Furthermore, I would submit to you that you may wish to inform them that, if 
a complaint would happen to be filed with the DOJ, your state, or their 
regulating agency, the fact that there is a comment in your record that you 
use a service animal might be construed as evidence of discrimination.

Fraternally yours,
Marion Gwizdala


 ----- Original Message ----- 
From: "Nicole B. Torcolini at Home" <ntorcolini at wavecable.com>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Monday, March 19, 2012 8:44 PM
Subject: Re: [nagdu] Taxi Refusal


> Please explain what you don't understand. Furthermore, at this point, 
> Lexia is in the computer, and I do not plan to have them take her out, nor 
> am I going to lie when they ask me if I will have my service dog with me. 
> If you do not like what they do, then I can give you the name and contact 
> info of the company.
>
> ----- Original Message ----- 
> From: "Cindy Ray" <cindyray at gmail.com>
> To: "the National Association of Guide Dog Users NAGDU Mailing List" 
> <nagdu at nfbnet.org>
> Sent: Monday, March 19, 2012 5:12 PM
> Subject: [nagdu] Taxi Refusal
>
>
>> Nicole, I am not sure I really understand your telling that you have a 
>> dog. I suppose you must do what you feel like, but when people do that 
>> and then someone else calls for a cab and doesn't, the drivers perceive 
>> that individuals  are supposed to indicate that there is a dog  because 
>> someone does. I am sure that's not true all the time, but I am sure that 
>> it is sometimes.
>>
>> One day I told someone they couldn't pet my dog when I was in a beauty 
>> school. Bear with me now. I said they could not pet him while he was 
>> working. Their response was that so-and-so lets them pet their dog. So, 
>> just sayin'. Don't mean to be over critical for we all have our comfort 
>> zones. But I could see this happening in the case of the cabs, too. We 
>> had a driver in minneapolis make a big deal of picking us up because some 
>> of the drivers don't want to have dogs in their cars because of religion. 
>> I understand his point, but when he came and then told us this, we needed 
>> to get where we were going. So there are times.
>>
>> Cindy
>>
>>
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