[nagdu] Follow-up

[Buddy Brannan]

I'm all for follow-up, and I'd say that it's a good bet that follow-up services will still be available. However, I also expect that how visits are prioritized may change somewhat. 
--
Buddy Brannan, KB5ELV - Erie, PA
Phone: (814) 860-3194 or 888-75-BUDDY



On Apr 18, 2013, at 1:47 PM, "Sarah Clark" <sarah at sarahaclark.com> wrote:

> Follow-up is also very useful when a person's circumstances change from when they received their guide. For example, if a grad has a baby and wants help working her guide with a stroller. Since this is undoubtedly a new experience for the guide, it would be best to have an instructor there to help with the oxposure and to work on techniques.
> 
> Sarah and RJ
> 
> 
> ----- Original Message ----- From: "Tracy Carcione" <carcione at access.net>
> To: "NAGDU Mailing List,the National Association of Guide Dog Users" <nagdu at nfbnet.org>
> Sent: Thursday, April 18, 2013 10:09 AM
> Subject: [nagdu] Follow-up
> 
> 
>> The discussion about staff cutbacks got me thinking about follow-up services.  Some people said that in-person follow-up is really only needed for serious problems, and maybe some of us have gotten lazy and called out the field rep for something we could figure out ourselves.  I'm not sure I agree with these opinions.
>> I like follow-up, at least in the beginning of a new partnership. I always wonder if more prompt and effective follow-up would have saved my shepherd from having a nervous breakdown.  Perhaps I was asking more than he could give, but perhaps there were things I could have done differently.  I do know that a follow-up visit near the beginning of my relationship with Echo made a huge difference.  She was having a left tendency, and I asked if someone could come have a look.  Not a serious problem, but it was really bugging me.  A trainer came out and saw in 5 minutes that I wasn't holding the harness exactly over Echo's back, and it was confusing her. He fixed my position; I practiced for an hour or so, and the problem was solved forever. I stopped being bugged with Echo, and our relationship got a lot happier and easier.
>> When I got Ben, I also had some follow-up at first.  It resolved some things, and not others, but I was glad to have a bit of help.  I haven't wanted any for years.  I may have someone come have a look, when I start to think Ben is saying he'd like to retire, just to be sure I'm not missing something.  Or I may not.
>> Anyway, I think follow-up at the beginning, even for problems that don't seem serious, can be really helpful.
>> Tracy
>> 
>> 
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