[nagdu] traveling through airports is getting weirder each time I travel

Sherry Gomes sherriola at gmail.com
Sat Jul 20 19:29:28 UTC 2013 

I actually have the reverse problem. My right knee has been fused since I
was three. It cannot bend. I have to sit in a bulkhead row, because that's
the only place I can sit in comfortably with my leg. I fly as seldom as
possible since I find it a hassle and frustrating beyond words, but the last
few times I've had to fly, they always put me in a regular row of seats,
even though I've requested the bulkhead. Once in a while they've bumped me
to first class in that situation, but most of the time they move everyone
else around and I sit in that regular row with my right leg up on the seat
next to me and my dog snug at my feet. It is very uncomfortable for me and
difficult to move in that situation. most airlines don't assign bulkhead
rows in advance, and when I check in it's usually taken already. Very
frustrating.

Sherry



-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of GARY STEEVES
Sent: Friday, July 19, 2013 10:38 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Subject: Re: [nagdu] traveling through airports is getting weirder eachtime
I travel

Hi:

Yes, the bulkhead thing is funny. As I mentioned  before, here in Canada the
dog gets his own seat space for free so sitting in the bulkhead is totally
irrelivant (not accepting it was rellivant before). The last time I flew
with Bogart was returning from Courage Canada's first ever round robin blind
ice hockey tournament held in Toronto last February. (for those who play
hockey or are interested in more info contact  me off list since we are
hoping to get more programs going in the states) We had some taxi issues so
the whole team was pretty late getting to our flight, like the last to board
late. :) I get to the back where our seats were and they had no seat for
Bogart. I had to explain the rules from the Canadian Transportation Agency
and they went off scrambling. It turned out they were trying to find 2
bulkhead seats for us to sit in. While they were off doing whatever,
consulting manuals and calling supervisors I'm sure, one of my team mates
pointed out that there were actually two free seats  beside him. So by the
time they returned Bogart and I were happily strapped in. I actually wrote
Air Canada about this  and got a good response along with a 20% off coupon
which I thought was a nice touch. The whole bulkhead thing depends on the
type of plane. Flying on a wide body when we went to London it was great to
have a bulkhead seat since I got more leg room, Bogart had more space and I
could eesily stand up and stretch. But on smaller planes it is a joke. Also,
I think in the US you have a lot more of those smaller commuter jets than we
do which probaby have different space  allotments.

We just keep on having to educate. :)

Gary

 
----- Original Message -----
From: Margo and Arrow <margo.downey at verizon.net>
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Sent: Thu, 18 Jul 2013 20:45:03 -0600 (MDT)
Subject: Re: [nagdu] traveling through airports is getting weirder
eachtime	I travel

Robert, all those things are true, plus, the only reason to rearrange
anything or anyone is if anything blocks an aisle or exit.

The blocking of aisle or exit is an FAA regulation, but, telling someone
they have to sit in a certain seat is against the Air Carrier Access Act and
is not an FAA regulation.

Margo and Arrow

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of robert stigile
Sent: Thursday, July 18, 2013 10:39 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users;
nagdu at nfbnet.org
Subject: Re: [nagdu] traveling through airports is getting weirder eachtime
I travel

Hello All,
I flew with American to the convention, and I did not have any trouble at
all.
I have had issues with southwest before, but I solved that by telling them
that they offer open seating to the public so therefor I can choose any seat
I want and went to a seat of my choice.
I have also had issues with Delta, but the way I solved them was to let them
know, which this is actually true, and I was given this information by a
airline before, that it is illegal for the airline personel to change your
seat without your approval.

I hope this helps,


Robert Stigile
phone: 818-381-9568
e-mail: rstigile at gmail.com
Skype: robertstigile1
Twitter: rstigile

 ----- Original Message -----
From: Dmgina <dmgina at samobile.net
To: "NAGDU Mailing List,the National Association of Guide Dog Users"
<nagdu at nfbnet.org Date sent: Thu, 18 Jul 2013 20:18:30 -0600
Subject: Re: [nagdu] traveling through airports is getting 
weirder eachtime	I travel

We went with united had no problem at all, either direction.
What a blessing.

Dar
Every saint has a past,
Every sinner has a future


On Jul 18, 2013, at 7:59 PM, "Tina Thomas" 
<judotina48kg at gmail.com> wrote:

 Hey Cindy- It was united airlines.  They used to be good and now they are
becoming frustrating to deal with.
 Tina

 -----Original Message-----
 From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Cindy Ray
 Sent: Thursday, July 18, 2013 6:33 PM
 To: NAGDU Mailing List, the National Association of Guide Dog Users
 Subject: Re: [nagdu] traveling through airports is getting weirder each
time  I travel

 Tina, which airline was this.  I am finding this to be a particularly big
deal with Southwest.  I am going to try to remember to carry in writing the
Air Access Act information and the airline's policy.
 CL


 Sent from my iPad

 On Jul 18, 2013, at 8:07 PM, "Tina Thomas" 
<judotina48kg at gmail.com> wrote:

 Hello folks- Since I have been home from convention, I have had to travel.
 Now, traveling to my destination, was somewhat uneventful.  
Going
 through airport security was met with no problems.  However, when I  went
to my gate and presented my boarding pass, I was met with the you  and the
service dog must sit in bulkhead.  I calmly explained that it  is not
mandatory that a person with a service dog sit in the bulkhead  and there is
also no federal regulations that state that fact either.
 So, after educating the flight staff, I was able to board with no  further
complications.  Now, flying back home today, while checking in  to receive
my boarding pass, I was ask what my dog's breed was? 
I
 asked the ticket agent why was that redolent and she replied that it  was
one of the questions they are suppose to ask and then she told me  that I
have to sit in the front row  of the plane because I had a  service animal.
I informed her that I could sit anywhere on the plane  with the exception of
the exit rows and she replied that I would have to  talk to the gate agent
about that.  What is going on here?
 Tina


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