[nagdu] [Nyagdu] Another issues with Guide Dogs on US Airlines, Just saw this on ABC News this morning

Thu Nov 14 20:27:45 UTC 2013

Albert,
I am sorry that this has happened. Please keep us updated on what happens. But with that said, as the moderator I need to ask you to be mindful of the rules. No one word, one line messages please. I am sure you have much more to say than, what you did below. Mkae every post to the list count, within 5 posts per day please. 
Thank you, 

Marsha drenth  
Sent with my IPhone 

> On Nov 14, 2013, at 7:36 AM, "Albert J Rizzi" <albert at myblindspot.org> wrote:
> 
> here, here Michael.
> 
> -----Original Message-----
> From: Michael Hingson [mailto:mike at michaelhingson.com] 
> Sent: Thursday, November 14, 2013 7:33 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'; 'New
> York Association of Guide Dog Users'; 'travelandtourism'
> Cc: 'Yingling, Valerie'; 'Mark` Riccobono'; mike at michaelhingson.com; 'Albert
> J Rizzi'
> Subject: RE: [nagdu] [Nyagdu] Another issues with Guide Dogs on US Airlines,
> Just saw this on ABC News this morning
> 
> I would note that I am seeing an increasing level of inappropriate treatment
> of me by airline personnel.  They insist on help when it is not required.
> They have not provided good information to allow me to move from terminal to
> terminal in places like DFW.
> 
> Last Friday an airport individual prevented me from boarding a bus to go
> from one terminal to another in Los Angeles because she said the bus was too
> crowded for me and my guide dog to go on the bus even though others were
> allowed to board after I was stopped.  When I attemped to pass this airport
> person she blocked me and told the driver to leave.
> 
> I am going to contact the airline and find out what kind of training they
> are truly providing.  I believe training has degraded. 
> 
> 
> Best,
> 
> 
> Michael Hingson
> 
> The Michael Hingson Group, INC.
> "Speaking with Vision"
> Michael Hingson, President
> (415) 827-4084
> info at michaelhingson.com
> To order Michael Hingson's new book, Thunder Dog, and check on Michael
> Hingson's speaking availability for your next event please visit:
> www.michaelhingson.com
>  
> To purchase your own portrait of Roselle painted by the world's foremost
> animal artist, Ron Burns, please visit http://www.ronburns.com/roselle
> 
> -----Original Message-----
> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Albert J Rizzi
> Sent: Thursday, November 14, 2013 3:28 AM
> To: 'New York Association of Guide Dog Users'; 'travelandtourism'; 'Tina
> Thomas'
> Cc: 'Yingling, Valerie'; 'Mark` Riccobono'
> Subject: Re: [nagdu] [Nyagdu] Another issues with Guide Dogs on US Airlines,
> Just saw this on ABC News this morning
> 
> Cheryl,
> 
> this is the second time this year a flight attendant from US Airways
> disrespected and discriminated against me as a customer.
> 
> the flight was cancelled because everyone of the 345 passengers on the plane
> argued with security saying that the flight attendant was lying and
> misrepresenting the truth.
> 
> I was sitting in the back of a small plane without a seat in front of  me to
> actually put my dog under. I had to borrow the space under another seat in
> front of another passenger. so the flight attendant did not even try to get
> me a seat to work with that would have allowed me to follow the procedures
> at all.
> 
> I am just off the phone with NNBC and will be following this matter up with
> my attorneys.
> 
> I am happy to let you all know that people out there want to support us and
> our rights to travel, and support the truth, and not the misrepresentations
> that US Airways is stating about the safety of their crew or the passengers
> being an issue.
> 
> -----Original Message-----
> From: Nyagdu [mailto:nyagdu-bounces at nfbnet.org] On Behalf Of cheryl
> echevarria
> Sent: Thursday, November 14, 2013 6:21 AM
> To: nyagdu; travelandtourism; Tina Thomas
> Cc: Yingling, Valerie; Mark` Riccobono
> Subject: [Nyagdu] Another issues with Guide Dogs on US Airlines, Just saw
> this on ABC News this morning
> 
> http://abclocal.go.com/wabc/video?id=9325219#
> 
> Good morning all:
> US Airlines cancelled there flight because guide dog users couldn't get his
> dog under the seat in time for take off so they cancelled the flight, really
> wow!!!
> I just saw this story on ABC News just now. I don't know if Albert Rizzi is
> still on the NAGDU or NYAGDU Lists, but he was involved in the story.
> Albert if you are there, you know from our postings that both NAGDU and
> Travel and Tourism Division are heavily working on these issues with the
> airlines.
> From what I heard on the news  and the link to the video is attached.
> What are they are saying, US Airlines cancelled the flight in Philadelphia
> and bused all of the passengers back to McArthur Airport here on Long
> Island, because the flight crew said that Mr. Rizzi, couldn't get his dog to
> get under the seat of the plane in front of him for take off. FYI, from the
> passengers that were interviewed at Islip returning home this morning,
> remember this was a live video, so it was around 5AM this morning. That Mr.
> Rizzi was in no way out of line, or his dog was not listening to him. 
> But the flight attendants say other wise. So the Captain come on the loud
> speaker and because of the issues, they are cancelling the flight and
> everyone was going to be bused back to Long Island.
> NAGDU and Travel and Tourism, we need stuff like this to stop. I know Marion
> Gwizdala and I have spoken and working on a resolution to educate the
> airlines, so these issues do not happen again.
> I am hoping that when Albert can will give a full report on the issues, and
> even though he is not a member of NAGDU and just a member of this list, that
> we can work together to stop these issues.
> If you did not listen to the Echevarria Travel Show this past month with me
> and my co-host Margo Downey, we had President Marion Gwizdala on part of the
> show and we spoke of these issues.
> This is the 3rd Airline to have issues with people with guide dogs and also
> cane users that do not respect us and understand the FAA and Aircraft
> Carriers Act.
> Please go to my blog page for the recent show from November 6, 2013 where we
> also had Dwight Sayer, President, National Association of Blind Veterans.
> http://echevarriatravelblog.com/?page_id=1464
> Thank you.
> Cheryl Echevarria, Board MemberNYAGDU
> and PresidentNFB Travel and Tourism
> www.nfbtravel.orgcherylandmaxx at hotmail.com631-236-5138
> 
> 
> Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in
> Independent Travel!
> Cheryl Echevarria,
> Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.com
> Your old car keys can be the keys to literacy for a blind child.  Donate
> your unwanted vehicle to us by clicking www.nfb.org/vehicledonations or call
> 855-659-9314. Echevarria Travel has partnered with Braille Smith.
> www.braillesmith.com for all her braille needs.  Gail Smith is the Secretary
> of the NFB of Alabama                         
> _______________________________________________
> Nyagdu mailing list
> Nyagdu at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nyagdu_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> Nyagdu:
> http://nfbnet.org/mailman/options/nyagdu_nfbnet.org/albert%40myblindspot.org
> 
> 
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2013.0.3426 / Virus Database: 3629/6834 - Release Date: 11/13/13
> 
> 
> _______________________________________________
> nagdu mailing list
> nagdu at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
> To unsubscribe, change your list options or get your account info for nagdu:
> http://nfbnet.org/mailman/options/nagdu_nfbnet.org/info%40michaelhingson.com
> 
> 
> 
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2013.0.3426 / Virus Database: 3629/6834 - Release Date: 11/13/13
> 
> 
> 
> _______________________________________________
> nagdu mailing list
> nagdu at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
> To unsubscribe, change your list options or get your account info for nagdu:
> http://nfbnet.org/mailman/options/nagdu_nfbnet.org/marsha.drenth%40gmail.com