[nagdu] {Disarmed} Fw: [leader-dogs-l] Jet Blue Airlines service animal policy.

[William Vandervest]

There are none so blind as those who will not see

William and LD Lynard
----- Original Message ----- 
From: sarah calhoun 
To: List Leader 
Sent: Thursday, January 09, 2014 1:28 PM
Subject: [leader-dogs-l] Jet Blue Airlines service animal policy.


  

Hello everyone,

I want to share with you Jet Blue Airlines service animal policy. Please feel free to pass along!



Policy:

Thank you for choosing to travel with JetBlue Airways. We appreciate the opportunity to serve you.



In your reservation it is noted you will be bringing a service animal with you on your JetBlue flight. Here's some information specific to your special service request:

We encourage you to introduce yourself and your animal to an Inflight crewmember when you board your flight.

Service animals may not obstruct an aisle or any other area used for an emergency evacuation. Your service animal typically should remain on the floor under the seat in front of you.

Certain unusual service animals pose unavoidable safety and/or public health concerns and will not be allowed to fly with us (i.e. snakes, other reptiles, ferrets, rodents and spiders).

Service animals in training are not accepted.

Service animals may not occupy a seat.

With the exception of Puerto Rico and the U.S. Virgin Islands, there are no vaccination requirements for service animals on domestic flights. If you are traveling to Puerto Rico, The U.S. Virgin Islands or to an International location, please check the policies for that country on our website.

Airport crewmembers will be happy to provide assistance to and from Airport Pet Relief Areas for you and your service animal. Locations vary by airport, so please ask an airport crewmember at the ticket counter or gate for assistance and/or directions.

No information regarding your service animal will appear on your boarding pass. The TSA simply asks that you have your animal out of its carrier when you proceed through security.



If the animal is an Emotional Support/Psychiatric Service Animal, current documentation (not more than one year old) on letterhead from a licensed physician or licensed mental health professional is required to travel on JetBlue. The documentation must state all of these points:

That the customer has a mental health-related disability That having the animal accompany the customer is necessary to the customer's mental health or treatment That the individual providing the assessment of the customer is a licensed physician or mental health professional and the customer is under his or her professional care The license number OR BOTH the type of the mental health professional's license and the state or other jurisdiction in which it was issued AND the date his/her license expires JetBlue provides a courtesy "pre-check" of your emotional support/psychiatric service animal documentation prior to your flight. It is important to always have your documentation with you during travel in the event that questions arise. You can fax your documents with your confirmation number to us at 801-449-2440 or email a scanned letter from your doctor as a PDF attachment to SSRAlert at jetblue.com no less than 48 hours before your scheduled departure for review. Please note, Microsoft Word documents will not be accepted.

If you have any further questions or concerns, simply reply to this email, or call us directly on our Special Services Support Line, 1-855-ADA-LINE (855-232-5463).



We look forward to welcoming you onboard your JetBlue flight.



Regards,



Special Services Team

JetBlue Airways



Reservations: 800-JETBLUE (800-538-2583) ADA line: 855-ADA-Line (855-232-5463) TTY 711



Forwarded by Sarah Calhoun & LD Lakota










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