[nagdu] Intro and a Uber question

[Dan Weiner]

When I lived in Maryland, I found cab use an enervating experience because
easily one out of every three times I had a hastle related to my having a
guide dog.
Either there would be a hastle or the cab driver would see me with the dog
and drive away.

What can we do guys, to hold company's feet to the fire and make sure this
type of behavior becomes a relic of the past?
 
Here in Florida it is somewhat better though I don't use cabs as much so
maybe I'm just not hitting problems because I don't use it much.


Cordially,

Dan W.



-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Mark J. Cadigan
via nagdu
Sent: Thursday, June 19, 2014 12:54 PM
To: Greg Aikens; NAGDU Mailing List,the National Association of Guide Dog
Users
Subject: Re: [nagdu] Intro and a Uber question

Hi Greg,



I also have had lots of problems with cab drivers in the past, however, I
have been using UBER for the past 2+ years and have only had one driver
refuse me and 2 drivers give me a hard time about my dog shedding. This
should not happen, however that is a far better track record than any other
transportation option I have used. That being said, I don't disclose to the
drivers that I have a dog, however, if I am somewhere crowded, I will tell
them that I am blind, and to honk the horn when they pull up so that I can
find them. This tends to work.



For everyone going to convention, uber has just started offering there
service in Orlando. If any of you are at convention this year, and want a
discounted ride to test out UBER use the following promotion code to sign up
to receive $10 off. "uig9k"



Hope this helps, and welcome to the list.

Mark



----- Original Message -----
From: "Greg Aikens via nagdu" <nagdu at nfbnet.org>
To: <nagdu at nfbnet.org>
Sent: Thursday, June 19, 2014 10:10 AM
Subject: [nagdu] Intro and a Uber question


Hello all,
I am brand new to the list and so thought I would drop a note to introduce 
myself and ask my first question. My name is Greg and I'm a teacher of blind

students in the Atlanta, GA area. I am currently working with my second 
guide, a golden retriever named Nikon from the Seeing Eye. I look forward to

connecting with other guide dog users and learning from the community.

As to my question, my apologies if this has been covered previously. I have 
just signed up for Uber and would like to use the service. Do the same ADA 
laws that apply to taxis also apply to Uber? I have run into enough friction

in my area from uneducated cab drivers that I generally try to notify the 
cab dispatch that I have a service animal when I request a ride so that I 
don't have to argue with cab drivers when they arrive. Is there a way to 
notify the Uber driver ahead of time that I have a service animal? Do others

on this list recommend disclosing that I have a dog ahead of time or not? I 
am open to feedback.

Thanks for any assistance.

-Greg


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