[nagdu] questions about guide dog access denials

[Julie J.]

Here you go!
1. Have you and your guide dog been denied access to a public establishment? 
examples include stores, restaurants,  theaters, etc. If so, explain.
No, but I've been asked for ID once.  We had a chat and all was well.

2. How were you treated upon entry to this facility with your dog?
You're assuming that all guide dog users have had access denials.  I haven't 
been denied entrance anywhere, so I'll talk about the closest thing I've 
experienced.
It was at a hotel.  I went to the desk to check in.  I was treated politely, 
like the other customers.  Even the request for paperwork for the dog was 
polite.  Once I explained the laws, I was given an apology, a retraction of 
the request for ID and an explanation that another service dog user told the 
hotel employees that only legitimate service dogs would have ID cards.

3. How did you handle the situation?
I explained calmly about the laws and offered them print information I had 
about the law and the DOJ phone number, should they have additional 
questions.

4. did you revisit this establishment? If so, were there anymore issues upon 
your entry?
It was a hotel for business travel.   I haven't had any reason to go back, 
but if the occasion arose, I wouldn't have any issue with returning. 
Another guide dog user in my group checked in an hour or two after I did. 
He wasn't asked for ID.  So not sure if they listened to me or if the staff 
changed or what.

Thank you for taking the time to look at this list. I have to have a source 
for this paper  in which I conducted the research myself. That is why I'm 
posting these questions here. Feel free to answer on or off list. Thank you 
all very much.
Alyssa who is hopefully getting a new dog soon

Sent from my iPad
_______________________________________________
nagdu mailing list
nagdu at nfbnet.org
http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
To unsubscribe, change your list options or get your account info for nagdu:
http://nfbnet.org/mailman/options/nagdu_nfbnet.org/julielj%40neb.rr.com


-----
No virus found in this message.
Checked by AVG - www.avg.com
Version: 2012.0.2247 / Virus Database: 3722/6723 - Release Date: 03/20/14