[nagdu] Lyft/Uber and Service Animal Access

[Cindy Ray via nagdu]

Once they have contracted, inependent or not, I should think there should be no loophole except that they can intimidate someone into thinking there is. If you tellsomeone that it is your company policy that if a driver who is an independent contractor can choose not to carry a dog, and if you say that with authority, people will usually fall into line, so I would guess they are counting on it. They carry the public.

Cindy

On May 29, 2014, at 8:22 AM, Elizabeth Campbell via nagdu wrote:

> Hello all,
> 
> I am a regular Uber customer and find it to be a refreshing alternative to
> taking taxis. I haven't been refused a ride because of my guide. However,
> one of the Uber drivers told me that the company's policy is that since
> drivers are private contractors, they can refuse to take a service animal. I
> told the driver that the policy wasn't acceptable. My question is companies
> such as Lift and Uber don't have to follow the stricter guidelines cities
> impose on cab companies. Is this the loophole that Uber and Lift are using
> to get around compliance with the ADA??
> 
> Just a thought.
> 
> Liz
> 
> -----Original Message-----
> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Cindy Ray via
> nagdu
> Sent: Thursday, May 29, 2014 7:09 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Subject: Re: [nagdu] Lyft/Uber and Service Animal Access
> 
> Shanna, they are offering transportation to the public. I really do believe
> they are in the wrong and that their independent contractors cannot do this.
> 
> Cindy Lou
> 
> 
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