[nagdu] Lyft/Uber and Service Animal Access

[Shanna Stichler via nagdu]

Hi Liz,

I think that's how it works, yes. The ADA still applies regardless of 
civic or state regulations, and I don't think these companies realize that.

Shanna with Diamond

On 5/29/2014 8:22 AM, Elizabeth Campbell via nagdu wrote:
> Hello all,
>
> I am a regular Uber customer and find it to be a refreshing alternative to
> taking taxis. I haven't been refused a ride because of my guide. However,
> one of the Uber drivers told me that the company's policy is that since
> drivers are private contractors, they can refuse to take a service animal. I
> told the driver that the policy wasn't acceptable. My question is companies
> such as Lift and Uber don't have to follow the stricter guidelines cities
> impose on cab companies. Is this the loophole that Uber and Lift are using
> to get around compliance with the ADA??
>
> Just a thought.
>
> Liz
>
> -----Original Message-----
> From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Cindy Ray via
> nagdu
> Sent: Thursday, May 29, 2014 7:09 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> Subject: Re: [nagdu] Lyft/Uber and Service Animal Access
>
> Shanna, they are offering transportation to the public. I really do believe
> they are in the wrong and that their independent contractors cannot do this.
>
> Cindy Lou
>
>
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