[nagdu] {Disarmed} Your Travel Through Orlando Airport

[Jenine Stanley]

Janice and Marsha, 

These frustrations are just more good reasons to call ahead for a Passenger Support specialist to go with you through the security line. These agents have received additional special training and will escort you and keep track of your belongings. 

You can call 72 hours prior to your flight at 1-855-787-2227. Give them your flight numbers and times of arrival and departure back home and someone will call or email you usually the day before your flight. 

You can also ask for the Passenger Support Specialist or PSS at the check in point. You may have to wait a few minutes while they find someone but if you ask, they must provide you with one. 

My husband has trouble hearing and now deals with PTSD in crowds. He never travels now without notifying TSA of his need for someone to assist during the screening process. It takes a lot of stress off him. 

I also use them extensively when traveling and have met some truly wonderful people in that line of work. 

Jenine Stanley
jeninems at wowway.com

http://www.twitter.com/jeninems

> On Jun 22, 2015, at 8:15 PM, Janice Toothman via nagdu <nagdu at nfbnet.org> wrote:
> 
> Hi Marsha,
> As a Deaf-Blind guide dog user with mobility issues I have had difficulty at airport TSA security.
> 
> Since I also use an FM system that my dad would wear to assist me through airport that feeds directly into my hearing aids, I am continually frustrated by the TSA workers who require me to place my assistive Listening Device, even when I explain the purpose of it and that I am Deaf-Blind I still must remove it.
> 
> I also have a nebulizer for my asthma, which one type my dad informed me they tried to take apart.  I have numerous medications, some that need refrigeration that have to be declared.  Plus due to medical condition I have to carry pureed food that sometimes excedes the 3oz limitation for carry-on.
> 
> Because I can't hear, I do not know where to go and they usually do not want to come close enough for me to hear them.  It is frustrating and annoying.  Then it takes awhile to assemble everything back and to make sure that I have not lost any crucial piece of technology.
> Janice
> 
> On 6/22/2015 2:24 PM, Aleeha Dudley via nagdu wrote:
>> The unfortunate thing is that canines are often used to transport contraband end it Is easy for a criminal to hide explosives and other items in a dogs cavities.
>> 
>> Sent from my iPhone
>> 
>>> On Jun 22, 2015, at 2:06 PM, Debby Phillips via nagdu <nagdu at nfbnet.org> wrote:
>>> 
>>> Hi Marsha, as I understand it, they are required to check for explosives, whether you have touched your dog going through the metal detector or not.  What they say is that explosives leave a residue on a person's hands.  What I haven't quite figured out is why people with dogs would be automatically chosen to be checked for explosives.  But that's the way it goes.  Lately TSA has been really hit hard for missing things, they failed like 73% of the time during a test period.  So I'm imagining that security will be even tighter.  I do think that TSA (like many other agencies and departments), needs more training about disabilities.  But it is doubtful that they will do that.  Everything comes down to money in these times.  I'm not sure what to suggest regarding not hearing what the TSA people are saying.  Perhaps if you can get the attention of one specific person at the beginning of the process, they will let others know? I'm just not sure.  Wish I had a better answer for that.
>>     Peace,    Debby
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