[nagdu] Customer satisfaction

[Tracy Carcione]

Well, we are customers, and our satisfaction is important.  I'm just not 
sure how best to express that dissatisfaction.  Is the only option voting 
with our feet?
Tracy

----- Original Message ----- 
From: "Debby Phillips" <semisweetdebby at gmail.com>
To: "Tracy Carcione" <carcione at access.net>; "NAGDU Mailing List,the National 
Association of Guide Dog Users" <nagdu at nfbnet.org>; 
<SLJohnson25 at comcast.net>; <nagdu at nfbnet.org>
Sent: Wednesday, March 25, 2015 11:18 AM
Subject: Re: [nagdu] People with sight getting guide dogs: was 
Reasonsforchoosing a particular guy dog school


> Hi Tracy, very good point! Like the time one of my dogs grabbed a big 
> piece of meat from the ground.  "Why did you let that dog get that meat?" 
> Gee, I dunno, I thought she'd enjoy it.  (Sincastic smile).  [This was not 
> an instructor from my school, it was an instructor from another school). 
> Then this person proceeded to tell me that dogs from her school didn't 
> behave that way, and that I was a customer and my satisfaction should be 
> important, and that I had choices about schools.  Wow.    Debby
>