[nagdu] Customer satisfaction

[Mary Wurtzel]

Hello,

I very rarely make comments on the list.  I don't want to be confrontational
at all.  I have like the concept of us not making negative comments about
any school on this list.  Each school has probably done something that seems
wrong or unfair to a person.  
I chose Guide Dog Foundation because they trained a balance dog for me.
I had a very hurtful experience with another school, but I will not talk
about it on the list.

Mary

-----Original Message-----
From: nagdu [mailto:nagdu-bounces at nfbnet.org] On Behalf Of S L Johnson via
nagdu
Sent: Wednesday, March 25, 2015 8:15 PM
To: Debby Phillips; NAGDU Mailing List, the National Association of Guide
Dog Users
Subject: Re: [nagdu] Customer satisfaction

Debby:

If you want good follow-up, don't go to GDF.  I used to live in upstate New
York and then in Indianapolis and I had to beg for help.  Any time I wanted
help, it took three to six months to get a trainer to me.  Now, for the
disabled vets, they get free vet care and instant follow-up.  Are they a
guide dog school for the blind or service dog school for the vets?  From
what I've heard, GDB and GEB might b good choices.  Considering where you
live, GDB might b closer for follow-up purposes.  Or, else you could to back
to Seeing Eye since they've served you so well in the past.  Good luck.

Sandra and Eva



-----Original Message-----
From: Debby Phillips via nagdu
Sent: Wednesday, March 25, 2015 7:27 PM
To: helga.schreiber26 at gmail.com ; semisweetdebby at gmail.com ;
carcione at access.net ; nagdu at nfbnet.org
Subject: Re: [nagdu] Customer satisfaction

Hi Helga, well, I actually hadn't thought about Southeastern, maybe cuz I
live in the northwest? (Smile).  I have a friend who had a dog from
Southeastern and when she needed follow up they were not able to provide it.
But I have met some awesome folks from that school, and so that's a new
thought.  (Smile).  I'm
afraid the poor dog would freeze to death in the winter.    God
bless,    Debby

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