[NAGDU] what businesses can do

[Tami Jarvis]

Julie,

Since it's a grocery store, wouldn't that put your son in a bind 
regarding health and safety codes? He might at least want to document 
that it is the owner's decision to allow pets in, in case of an inspection.

In terms of the ADA, as I see it, the business has the right to decide 
to allow pets in the store. If it's a grocery store, the owner is 
risking problems from health code violations from allowing pets as well 
as service dogs. Still... The ADA says a person with a disability must 
be allowed in with a service dog when pets are not allowed. It doesn't 
disallow pets at the business owner's discretion.

I might not shop at the store knowing about the disregard for health and 
safety codes. What other violations are present to save a buck or make 
one? Then again, I have a feeling that if I got picky about grocery 
stores allowing pets in around here, there would be no place to buy 
groceries. I've never run into problem pets, but from what I hear, none 
of the stores around here nitpicks about whether a dog is a service dog. 
How accurately what I hear represents the truth of the matter is beyond 
knowing. You know how it is with small town gossip. /lol/

I honestly don't know what I would do in his place. Being picky about 
jobs when you're just starting out can be economically unfeasible. Being 
told to violate regulations, though... Not a good place to be. The 
options I can think of are to discuss the health codes with the boss, 
leave the job, or cover one's own butt in case the health code violation 
results in penalties and scapegoating. None of those are great options. 
Sorry he is in this position. It's really unfair for the owner to put 
him in it.

Tami

On 06/22/2016 08:59 AM, Julie J. via NAGDU wrote:
> Story time!  This one comes from my son, who is lead cashier at a small grocery store.  Part of his job is monitoring who comes and goes from the store and ensuring everything is on the up and up.
>
> A lady enters with her small dog.  My son asks, “is that a service dog?”  The lady replies in the negative.  My son informs her she will have to take the dog out.  She gets upset and says she’s never been denied access and she will have to speak to the manager.  My son has zero problem getting the owner.
>
> The owner comes up and my son fills him in on the situation.  The owner asks the lady if it’s a service dog.  It still isn’t.  So the owner tells her to take it out and her family can continue on with the shopping.  She leaves in a huff.
>
> Then the truly horrible part.  The owner tells my son not to tell people they can’t come in the store because they need all the customers they can get.
>
> So what do you do?
>
> Thoughts, ideas, commentary?
> Julie
> Courage to Dare: A Blind Woman's Quest to Train her Own Guide Dog is now available! Get the book here:
> http://www.amazon.com/dp/B00QXZSMOC
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