[NAGDU] ask a stupid question phone operators? get a silly answer!

Gabriel Moloney gmoloney6467 at googlemail.com
Fri Aug 11 12:39:50 UTC 2017


Hay there
Enjoyed reading this post this morning.
Yes one interesting phone call.
regards
Gabriel
> On 11 Aug 2017, at 03:18, Abby Bolling via NAGDU <nagdu at nfbnet.org> wrote:
> 
> So, when I was still registered at wright state, I continuously got calls, from the same person, asking if I wanted to drive for Uber.
> 
> Well, I politely said no. right?
> 
> 
> well, by the tenth call, I decided to say, "you know what? I have the time, I'm going to play with this guy a little!"
> 
> 
> So I answered their question of "Do you want to drive for Uber?
> 
> 'No, your company really doesn't want me driving?"
> 
> "Oh, we don't worry about history as much as we advertise. Are you worried about your driving record?"
> 
> "Well, No, I have no driving record. I can't drive, I am blind, and they just haven't released that technology on the market yet!"
> 
> "Well why not?"
> 
> "Good question, I have no idea!"
> 
> "Ok, well, what kind of car do you have?"
> 
> "I don't have a car, I have a pretty severe disability, I am totally blind."
> 
> "Oh that's not a problem! We make it a mission not to discriminate against any disability here!"
> 
> "Honey, This is Probably the only time you will ever hear this from a potential employee, but you need to discriminate for this particular disability."
> 
> "But why? It's against the law to discriminate employment based on a disability."
> 
> "Ok sir, I'm going to ask you a simple question."
> 
> "Ok."
> 
> "What does the word "Blind" mean to you?
> 
> "well, it means that the person can't see!"
> 
> "Well spotted sir!"
> 
> Oh, but that doesn't matter to us. We look at every case individually and judge based on qualifications."
> 
> "Well, it would be safe to assume, since I'm blind, I do not qualify for this job."
> 
> "Oh don't worry, we look at everyone's qualifications individually."
> 
> "ok, but I am blind sir."
> 
> "Like I said before, we don't discriminate against any disability."
> 
> "Ok, with this specific case, trust me, your company really doesn't want a person who is blind driving around."
> 
> "Yes, I understand every point you've made, but I still want to know, what kind of car do you have?"
> 
> (Repeat answer and question about 3 more times)
> 
> "ok, give me one moment and I'll go look at her registration papers."
> 
> "Ok, I can wait."
> 
> "Ok! here they are, Her name is Cricket, and She is a very well maintained mid to early 2014 Black Black Labrador."
> 
> "Hmmm, I don't see that in our database. What kind is it again?"
> 
> 
> (Disbelief now!)
> 
> 
> "2014 Black Chesapeake Labrador. Outfitted with a brown leather harness and matching leash. Although I do need to oil the leather slightly, it's starting to show some wear and tear."
> 
> "Hmmm, what year again?"
> 
> "Mid to early 2014."
> 
> "Condition?"
> 
> "Very well maintained. I would say like new, but she's grown a little since issued."
> 
> "I can't find any companies or models by the name of Chesapeake Labrador. Could it possibly be registered under a different model name?"
> 
> 
> (Guys, I can't make this up!)
> 
> 
> "Hmmm, That's strange! Well, I don't know why. She was issued by Leader Dogs for the Blind."
> 
> "Leader dogs fo...? Excuse me? I've never heard of that manufacturer!""
> 
> "Yep. that's where I got her."
> 
> "wait! is this some practical joke? That sounds like a dog!"
> 
> "Yep, she sure is."
> 
> "Are you messing with me young lady?"
> 
> "Wow! it took you this long?"
> 
> "That was very rude of you."
> 
> "Well, next time you have a potential employee on the phone, you may think about listening to said person. if they say they can't drive, let it go!"
> 
> "Oh, so this was a lesson?"
> 
> "Yep, now please remove me from your calling list and move me over to the "Do not call" list, please."
> 
> "Why did you do that?"
> 
> "Because, obviously "No," wasn't enough. trust me, you will remember this conversation more clearly than if I had just told you "no, I can't drive," because you have called me ten times asking me the same question!
> 
> 
> I never heard from that person again!
> 
> 
> So, bottom line? If someone is consistently calling/asking you incessant question like shown above, don't be afraid to play with them a little. they will remember that conversation a lot better than the just "I am not qualified to drive." or to perform stated task...
> 
> 
> Just wanted to give you guys a little laugh!
> 
> 
> lots of loves and hugs,
> 
> Abby and the 2014 black labrador, Cricket!
> 
> !
> 
> -- 
> Abigail M. Bolling
> Phone: (513) 512-3456
> Email: bolling.8 at wright.edu
> "keep a smile on your face and a song in your heart, and just let the music play." (Julie Anderson-Diamond)
> "Dance like no one is watching, love like you'll never be hurt, sing like no one is listening, and live like it's Heaven on earth." (William Purkey)
> The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.
> 
> 
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