[NAGDU] Atlanta Airport etc.

[Julie Johnson]

Welcome Mary! I'm Julie and am transitioning between my third and fourth 
dog.  I had my third dog, Monty with me at convention.  Jetta is my 
younger dog, but I don't think she's going to be amenable to a blindness 
convention environment.

I did start by calling guest services.  The first person was less than 
helpful.  the second person was understanding, but requested I file n 
online written complaint.  I did get the web site figured out, thanks to 
info from a couple of people here.  The directions I recieved on the 
phone weren't accurate.

Julie

On 7/17/2017 1:06 PM, Mary Metzger via NAGDU wrote:
> Hi Julie et al.,
> You may want to try phoning the Atlanta Airport passenger information
> services line at 404-530-7300 or 800-897-1910.  If that's not the correct
> number, they may at least be able to steer you in the right direction.  When
> I filed a complaint against another airport a few years ago I was able to
> send it via email.  They were particularly interested in dates, times and
> flight numbers.  My complaint resulted in a new staff training program.
> However, I spent lots of time on hold before that goal was achieved.
>
> Since I'm relatively new to this list, I'll also use this post to introduce
> myself.  My name is Mary Beth Metzger; I live in Upstate New York; and
> Foster, a four-year-old black Lab, is my fifth guide dog.
>
> Mary Beth
>
>
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