[NAGDU] filing a complaint

Nancy VanderBrink vandyvanderbrink at outlook.com
Thu Jul 20 13:49:12 UTC 2017


If we were going to make the trip to the convention we would probably take the train but I can understand taking a bus I just personally hate being stuck on a bus for a long periods of time. Definitely did that in my youth require trips. Not an experience I would like to try to replicate with a guy dog.

Please forgive the typos as this message was most likely generated using voice dictation
Nancy Irwin


> On Jul 20, 2017, at 9:38 AM, Cindy Ray via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Julie, are you sure this guy was really an employee? I have questioned this
> in my heart some. I wonder if he was a crazy pretending to work there. Hmmm!
> Anyway, I don't blame you, but I would kind of question the wisdom of a bus
> to Florida. Stuff can happen on a bus, too.
> 
> Cindy Lou Ray
> cindyray at gmail.com
> 
> 
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Julie Johnson via
> NAGDU
> Sent: Thursday, July 20, 2017 7:21 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users
> <nagdu at nfbnet.org>
> Cc: Julie Johnson <julielj at neb.rr.com>
> Subject: Re: [NAGDU] filing a complaint
> 
> The complaint has been filed.  I included the date, time, flight numbers and
> location to the best of my ability.  I also included a statement from
> Sidney.  I don't have a lot of faith that something will actually be done,
> but I can hope.
> 
> Dan, I hope you are feeling better.  It was great to meet you.
> 
> Alana, yes I was traveling with a sighted person, but he didn't get the
> man's name either.  Interestingly the details of our two accounts contain
> pretty much the same info and details.  One incident is not very scientific,
> but it does have me pondering the myth that blind people can't accurately
> recollect details of an event in the same way sighted people can.
> 
> Jenine, hope your Atlanta experience was uneventful.  Kind of a sad world
> when what we hope for is nothing!  *smile*
> 
> Alleah, I'm seriously thinking of the bus for next year.  The rest of the
> airport staff were great.  They were able to give directions to the indoor
> relief area very quickly.  They were pleasant and efficient...except for
> this one particular employee.  Unfortunately his bad behavior far outweighs
> the rest of the good behavior of the rest of the employees.
> 
> Thanks to everyone for the words of support and encouragement!  I appreciate
> all of you!
> Julie 
> 
> 
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