[NAGDU] airline troubles

[Melissa R. Green]

 Hi all, 
I agree with Raul.  You have made a lot of good points.  We do need to share about the good and bad.  I think that we should keep looking at this situation before boycotting anything.  I know and have witnessed personally  blind people getting all up in  arms about their rights.  Holding up lines, and the flight.  Sometimes, we need to pick our battles.  We never think about how others react to us. On that flight, what were the other passengers thinking.  Were they supportive or just ready to go home.  ,then there are times that passengers or the sight public will side with us.  I intend to not get so upset and jump to conclusions and wait for more information.  This is something that I for one wil£ learn from all of these situations.  One thing is that there is more than one  side to a story.  Lastly, we have came along way, with the airlines, and yet we still have a long way to go.     
      com Original Message -----
From: Raul A. Gallegos via NAGDU  <nagdu at nfbnet.org>
To: NAGDU List  <nagdu at nfbnet.org>
Date: Thursday, March 16, 2017 2:36 pm
Subject: [NAGDU] airline troubles

>
>
> Hi all. After the recent barrage of messages concerning the lady who was 
> kicked off the American plane, I got to thinking that we all tend to 
> start going on about how we won't fly this or use that, effectively 
> boycotting a company. I do the same myself, so am not pointing the 
> finger at anyone specific. I've heard comments from some who said they 
> won't use American, others who said they won't use Delta. One thing I 
> learned in a marketing class a few years back is that when we have 
> something bad happen to us, we will tell an average of 11 people. If 
> something good happens, we will only tell an average of 3 people. Now 
> with social media being what it is, those numbers are probably not as 
> accurate. However, I still think it's human nature to want to tell the 
> bad and how wronged we were and then we forget to tell the good and how 
> wonderful something was.
> 
> That being said, I've had both good and bad experiences on Southwest, 
> American, United, and Delta. Some have been because of my blindness 
> while most have been due to lazy or untrained employees. Also, as 
> someone else pointed out, we don't have all the facts regarding Sue's 
> forced departure from the American flight. I would be interested to know 
> what all happened there. it's true that right or not, if any passenger 
> gets too loud, volatile, or seems threatening in any way, that could be 
> the cause of the kicking off. Airlines don't mess around with stuff like 
> that.
> 
> Just some food for thought.
> 
> -
> Raul A. Gallegos
> Assistive Technology Trainer - RGA Tech Solutions
> Voice and Text: 832.554.7285
> Office: 832.639.4477
> Personal Email: raul at raulgallegos.com
> Work Email: training at rgats.com
> Twitter: @rga7285 and @RGATrainer
> 
> "Any teacher that can be replaced with a computer, deserves to be." - 
> David Thornburg
> 
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Melissa R. Green
Director
Montessori Academy Of Northern Colorado