[NAGDU] airline troubles

Mon Mar 20 20:09:17 UTC 2017

I believe that we do think of others, but who is thinking of us when we are
in this situation? We can't do a survey. I don't mean that as flip, but we
are now in fight or flight mode if we have become upset, and Julie pointed
out that we are people first. I think we need to remain calm, too, but that
doesn't guarantee I will remain as calm as I would like. And who determines
if I am calm. I wasn't loud in my own situation but was accused of
intimidating the passengers. But of course we don't know their side of the
story, do we? Maybe we don't know the whole stories in the 80s when people
were removed from the plane and strip searched. Maybe we don't know the
other side of the story, but let's imagine for a moment that they stubbornly
upheld their rights to stay in those seats, to get another seat, to sit in
the exit row. Rosa Parks chose to stay in her seat on the bus, and that
began some important civil rights motion. We have had some important civil
rights motion because of what we did in the exit row wars, and we are making
progress now. We need to choose our battles, yes, but we also need to step
out of our comfort zones and work to make these issues never come up again.
Truth is we need to find ways to see that the employees of airlines are
trained. Somehow we need to find a way to be a part of that training.
Somehow we need to write a resolution, but it needs to be one that we will
use as a part of the change. We need to know as NAGDU that we are working as
a part of that change. The Braille Monitor with the resolutions cannot be
the end of the story, and we all need to make it a point to find out the
progress of the resolution, or if it has lagged a little, try to find out
why and what we can do to help it along.
Cindy Lou Ray
cindyray at gmail.com

-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Melissa R. Green
via NAGDU
Sent: Monday, March 20, 2017 3:00 PM
To: nagdu at nfbnet.org
Cc: Melissa R. Green <graduate56 at juno.com>
Subject: Re: [NAGDU] airline troubles

 Hi all, 
I agree with Raul.  You have made a lot of good points.  We do need to share
about the good and bad.  I think that we should keep looking at this
situation before boycotting anything.  I know and have witnessed personally
blind people getting all up in  arms about their rights.  Holding up lines,
and the flight.  Sometimes, we need to pick our battles.  We never think
about how others react to us. On that flight, what were the other passengers
thinking.  Were they supportive or just ready to go home.  ,then there are
times that passengers or the sight public will side with us.  I intend to
not get so upset and jump to conclusions and wait for more information.
This is something that I for one wil# learn from all of these situations.
One thing is that there is more than one  side to a story.  Lastly, we have
came along way, with the airlines, and yet we still have a long way to go.

      com Original Message -----
From: Raul A. Gallegos via NAGDU  <nagdu at nfbnet.org>
To: NAGDU List  <nagdu at nfbnet.org>
Date: Thursday, March 16, 2017 2:36 pm
Subject: [NAGDU] airline troubles

>
>
> Hi all. After the recent barrage of messages concerning the lady who 
> was kicked off the American plane, I got to thinking that we all tend 
> to start going on about how we won't fly this or use that, effectively 
> boycotting a company. I do the same myself, so am not pointing the 
> finger at anyone specific. I've heard comments from some who said they 
> won't use American, others who said they won't use Delta. One thing I 
> learned in a marketing class a few years back is that when we have 
> something bad happen to us, we will tell an average of 11 people. If 
> something good happens, we will only tell an average of 3 people. Now 
> with social media being what it is, those numbers are probably not as 
> accurate. However, I still think it's human nature to want to tell the 
> bad and how wronged we were and then we forget to tell the good and 
> how wonderful something was.
> 
> That being said, I've had both good and bad experiences on Southwest, 
> American, United, and Delta. Some have been because of my blindness 
> while most have been due to lazy or untrained employees. Also, as 
> someone else pointed out, we don't have all the facts regarding Sue's 
> forced departure from the American flight. I would be interested to 
> know what all happened there. it's true that right or not, if any 
> passenger gets too loud, volatile, or seems threatening in any way, 
> that could be the cause of the kicking off. Airlines don't mess around 
> with stuff like that.
> 
> Just some food for thought.
> 
> -
> Raul A. Gallegos
> Assistive Technology Trainer - RGA Tech Solutions Voice and Text: 
> 832.554.7285
> Office: 832.639.4477
> Personal Email: raul at raulgallegos.com
> Work Email: training at rgats.com
> Twitter: @rga7285 and @RGATrainer
> 
> "Any teacher that can be replaced with a computer, deserves to be." - 
> David Thornburg
> 
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Melissa R. Green
Director
Montessori Academy Of Northern Colorado 