[NAGDU] the two questions

[Marianne Denning]

Julie, you are probably correct. I think people who have problems with the
behavior of the service animal can talk to the manager or someone in
authority about the issues. If it is a service dog or not isn't the issue
but the behavior of the dog. No matter what service the dog performs it
can't be disruptive to others.

On Wed, Oct 11, 2017 at 11:44 AM, Cindy Ray via NAGDU <nagdu at nfbnet.org>
wrote:

> Julie, I have a sense that you could be right. We have someone coming to
> our church with a so-called service dog. She is in a wheelchair. The dog is
> not well behaved and whines all the way through the service. I haven't
> spoken with her yet because I'm afraid I would ask the questions. It wears
> a dirty sign that says it is working. She is not really very communicative,
> and when she wants help she is demanding and ungracious. I have not visited
> with her because I'm afraid I might ask her questions, but when she is at
> church again, I elieve I will reach out to her.
> Cindy Lou Ray
> cindyray at gmail.com
>
>
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Julie Johnson
> via NAGDU
> Sent: Wednesday, October 11, 2017 10:37 AM
> To: the National Association of Guide Dog Users NAGDU Mailing List <
> nagdu at nfbnet.org>
> Cc: Julie Johnson <julielj at neb.rr.com>
> Subject: [NAGDU] the two questions
>
> I think most everyone here knows the two questions the DOJ’s guidance on
> service animals under the ADA allows.
> Is that a service dog?
> and
> What tasks does the dog perform?
>
> However, my understanding is that it is the business that can ask these
> questions.  These questions aren’t open for anyone to ask and answers be
> required.   So I’m thinking that if there is an issue with another dog in a
> store, it isn’t up to the other shoppers to be asking the two questions.
> It is up to the store management to ask and deal with any issues that come
> up.
>
> Thoughts?
> Julie
> On The Go with Guide-and-Service-Dogs.com http://www.guide-and-service-
> dogs.com
> also find my products in the Blind Mice Mega Mall <https://www.
> blindmicemegamall.com/bmm/shop/Directory_Departments?storeid=1916046>
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-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053