[NAGDU] Documentation for Flying on Delta

[Michael Hingson]

Hi,

This is the very issue that took much of our meeting.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Buddy Brannan via NAGDU
Sent: Monday, April 23, 2018 4:52 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Buddy Brannan <buddy at brannan.name>
Subject: Re: [NAGDU] Documentation for Flying on Delta

Hi,

I have a feeling Passle will tell you that boots on the ground don’t appear to know this, as she was sure to tell me on Saturday that she’s finally been cleared to fly with her dog on Delta. I understand she’s already been in touch with Marion about this. 

For my part, if I have occasion to fly on Delta, I’ll definitely have any and all written documentation to hand showing what their policy really says. 

> On Apr 23, 2018, at 7:29 PM, Michael Hingson via NAGDU <nagdu at nfbnet.org> wrote:
> 
> David,
> 
> While Delta still may be a bit confusing to navigate, you are NOT required to complete and upload the documentation when using a guide dog. Also, if you have a rabies tag on  your dog's collar that tag will satisfy any requirement that might come up to prove that your dog is properly vaccinated. Of course, the vaccination and tag must be up to date.
> 
> President Gwizdala, President Riccobono, I and others from the 
> National Center met with Delta on April 10 to further clarify Delta's policies as well to help Delta become more aware of the training Delta staff needs to have.
> 
> I hope this helps. 
> 
> 
> Best Regards,
> 
> 
> Michael Hingson
> 
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of David via NAGDU
> Sent: Monday, April 23, 2018 3:54 PM
> To: NAGDU Mailing List, the National Association of Guide Dog Users 
> <nagdu at nfbnet.org>
> Cc: David <david at bakerinet.com>
> Subject: [NAGDU] Documentation for Flying on Delta
> 
> Delta may have changed their tune, but they have not changed their language.  The check-in for service animals is extremely hard to find.
> 
> 
>    | SUBMISSION OF REQUIRED ANIMAL DOCUMENTS:
> 
> 
>        UPLOAD YOUR COMPLETED AND SIGNED, REQUIRED DOCUMENTATION FOR
>        YOUR REQUEST TO TRAVEL WITH YOUR EMOTIONAL/PSYCHOLOGICAL SUPPORT
>        OR TRAINING SERVICE ANIMAL TO BE REVIEWED FOR APPROVAL. FOR
>        INFORMATION AND REGARDING OUR SERVICE ANIMAL POLICIES AND
>        PROCEDURES VISITSERVICE ANIMALS
>        
> <https://www.delta.com/content/www/en_US/traveling-with-us/special-tra
> vel-needs/service-animals.html>
> 
> --
> *David in Clearwater, FL*
> *david at bakerinet.com*
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