[NAGDU] any news on airlines??????

Sat Feb 24 18:01:44 UTC 2018

Hi Dan.  I agree with your post.  I'm glad some progress has been made re the Delta issue but it's really not all that much.  I wouldn't fly Delta unless I didn't have a choice.  Guide dog handlers have flown for years with virtually no problems and now this.
Deb and Tally
---- Dan Weiner via NAGDU <nagdu at nfbnet.org> wrote: 
> still not sure that this vaccination record business is viable, or we 
might say, will it fly?--smile

  or is it even legal in the American context.

And as usual what I'm seeing based on the post from Leader dogs and who 
knows other schools is that in steed of standing up for clients the 
schools are bending over backwards never to have an argument with 
anyone, much better to get along and that way you can get more funds, 
why rock the boat, ruffle feathers and make people not like you, then 
again a lot of us blind people are that way too.

I'm afraid i won't be flying Delta any time soon...but on the other 
hand, boycotting an airline doesn't make sense because 1. they don't 
care about blind guide dog users as a minority a very small one, and 
two, easy to say I won't fly that air line but what if all of the others 
follow suit??

Much better that at some point they can be made to tow the line in terms 
of what is legal.

This is really a sad state of affairs.

And before anyone jumps on me, i don't care what school it is, I'm only 
mentioning Leader because our fellow member sent the response from the 
president of Leader dogs...

If it were my school I'd say the same thing, I have nothing personal 
against LD.

Dan

On 2/23/2018 5:43 PM, Aleeha Dudley via NAGDU wrote:
> Service animal users are not required to submit documentation. Essentially, their rights are the same as before, accept that they will need to carry vaccination records with them.
> Aleeha
>
>> On Feb 23, 2018, at 4:37 PM, Debra Chandler via NAGDU <nagdu at nfbnet.org> wrote:
>>
>> What about people with service animals who don't have access to a computer?
>> Deb and Tally
>> ---- Tracy Carcione via NAGDU <nagdu at nfbnet.org <mailto:nagdu at nfbnet.org>> wrote:
>>> Hi Marion.
>> Does this mean we don't have to check-in at the counter when we get to the airport, or we still do? It's not clear to me, but it's been a long day.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of NAGDU President via NAGDU
>> Sent: Friday, February 23, 2018 3:37 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> Cc: NAGDU President
>> Subject: Re: [NAGDU] any news on airlines??????
>>
>> Dear All,
>>
>> 	I just sent the list owner a message with this same information. Though other organizations are taking credit for the enhancements, I would like everyone to note very carefully whose name is mentioned in Delta's official news release!
>>
>> Fraternally yours,
>> Marion
>>
>> Marion Gwizdala, President
>> National Association of Guide Dog Users Inc. (NAGDU) National Federation of the Blind
>> (813) 626-2789
>> President at NAGDU.ORG
>>
>>
>> The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise expectations because low expectations create barriers between blind  people and our dreams. You can live the life you want! Blindness is not what holds you back.
>>
>>
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Aleeha Dudley via NAGDU
>> Sent: Friday, February 23, 2018 3:05 PM
>> To: NAGDU Mailing List, the National Association of Guide Dog Users
>> Cc: Aleeha Dudley; gduichatlist at guidedogusersinc.org
>> Subject: Re: [NAGDU] any news on airlines??????
>>
>> Hi,
>> Here is an article posted on Delta’s site yesterday, announcing key updates to their service and support animal policy.
>> Link:
>> https://news.delta.com/delta-service-and-support-animal-policy-effective-march-1-enhancements-added <https://news.delta.com/delta-service-and-support-animal-policy-effective-march-1-enhancements-added>
>> Article text:
>> Delta service and support animal policy effective March 1, enhancements added In January, Delta announced policy changes for those traveling with service and support animals <http://news.delta.com/delta-introduces-enhanced-requirements-customers-traveling-service-or-support-animals-effective> to support the airline's top priority of safety, after an 84 percent increase in reported service and support animal incidents since 2016. Based on conversations with key stakeholders in the disability community, the airline is further enhancing its policy effective March 1.
>>
>> "We are implementing these changes for the safety of all customers, employees and trained service and support animals flying Delta, while supporting the rights of customers with legitimate needs, such as veterans with disabilities," said John Laughter, Delta's Senior Vice President — Corporate Safety, Security and Compliance. "While we will require that all animals not confined to kennels in the cabin have up-to-date vaccinations, we enhanced our policy to make online submission optional for those individuals who are blind or have reduced vision or other disabilities and have trained service animals."
>>
>> In developing the updated requirements, Delta solicited the feedback and input of its 15-member Advisory Board on Disability <https://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/disabilities/advisory-board-on-disability.html>, a group of advocates established more than a decade ago and made up of Delta frequent flyers with a range of disabilities. Following the announcement, Delta and its Advisory Board on Disability continued conversations with a diverse mix of advocacy groups that represent people who rely on trained service animals, such as the National Federation of the Blind.
>>
>> "We are pleased that Delta has responded in a timely way to the concerns we raised about their policy for guide dogs and other service animals, including making enhancements," said Mark Riccobono, President of the National Federation of the Blind. "We also note Delta's expressed commitment to listening to its passengers. In light of that commitment, we look forward to sharing our expertise with Delta so that it can provide equal service to blind passengers in all of its operations."
>>
>> A closer look at service and support animal policies
>>
>> Since Delta's announcement, other airlines have implemented changes and media outlets continue to highlight the lack of regulation and the increased availability of fraudulent certification.
>>
>> Washington Post <https://www.washingtonpost.com/news/tripping/wp/2018/01/22/delta-is-tightening-restrictions-on-service-animals-its-about-time/?utm_term=.5b6fdbb66e59>: "It's been abetted by loopholes in well-meaning legislation…that were intended to make sure that people who have disabilities and their trained service animals would be able to get around without hassles. But many pet owners, not to mention a bunch of online registration companies, have taken advantage of the law."
>> Chicago Tribune <http://www.chicagotribune.com/news/opinion/editorials/ct-edit-delta-support-animals-airlines-20180119-story.html>: "This policy (in the U.S.) has spawned a host of websites offering quick, easy certification. One offers 24-hour service, including a five-minute questionnaire and chat with a licensed therapist. Says the site, 'Getting an ESA Qualification Has Never Been Easier'… The dual policy is an invitation to people willing to scam the system without regard for their cabin mates."
>> Outside of the aviation industry, a dramatic increase in fraudulent service animals has led 18 states to introduce laws <https://www.animallaw.info/topic/table-state-assistance-animal-laws> that make it a crime to fraudulently represent a service animal.
>>
>> Delta's updated policy effective March 1
>>
>> Any customer traveling with a service or support animal on or after March 1 will need to meet the new requirements as outlined below:
>>
>> Traveling with a trained service animal
>>
>> In some cases, customers with a trained service animal may be asked to show the animal's Veterinary Health Form and/or an immunization record or other proof that the animal's vaccinations are up to date. Customers are encouraged, but not required, to submit this form to Delta's Service Animal Support Desk via Delta.com before traveling.
>> These customers can check-in via Delta.com, the Fly Delta mobile app, airport kiosks or with an airport agent.
>> Traveling with an emotional support animal or psychiatric service animal
>>
>> Customers traveling with an emotional support animal or psychiatric service animal will be required to submit a signed Veterinary Health Form and/or an immunization record (current within one year of the travel date), an Emotional Support/Psychiatric Service Animal Request form that requires a letter prepared and signed by a doctor or licensed mental health professional, and a signed Confirmation of Animal Training form. These forms are required and must be submitted to Delta's Service Animal Support Desk via Delta.com at least 48 hours before travel.
>> These customers must use the full-service check-in process with an airport agent.
>> Delta established the Service Animal Support Desk to improve the travel experience for customers traveling with service and support animals. This desk will verify that the above documentation is received and confirm the customer's reservation to travel with an emotional support or psychiatric service animal before arrival at the airport. If a form is not completed, a representative will communicate with the customer via e-mail to request the missing or incomplete items.
>>
>> Delta carries more than 250,000 service and support animals annually, an increase of nearly 150 percent since 2015. The airline does not accept exotic or unusual service or support animals. Additional information on types of accepted animals and other questions related to traveling with service and support animals is available here <https://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/service-animals.html>.
>>
>>
>>> On Feb 23, 2018, at 1:44 PM, Gabriel Moloney via NAGDU <nagdu at nfbnet.org> wrote:
>>>
>>> Hi all,
>>> I have not had the chance to catch up on news in regards to the policies that Delta and was it United or American that were looking at making changes to their polices I cannot remember, work has just even crazy for me as I am wrapping up my cases and making sure that all my paper work is up to date, before I leave my current job. Has there been any updates?
>>> many thanks for your feed back on this and cheers warm wishes gabriel
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