[NAGDU] Another Airline Question

[Dan Weiner]

wait, so about weight, does that mean that they need passengers weight 
too--smile because I'm over 200 punds, what should I do?--lol


Dan



On 9/14/2018 7:33 PM, Jordan Gallacher via NAGDU wrote:
> The passenger weight used by the crew is 200lbs per passenger with the cargo being evenly distributed in the holds.
> Jordan
>
> Sent from my iPhone
>
>> On Sep 14, 2018, at 6:04 PM, Alysha via NAGDU <nagdu at nfbnet.org> wrote:
>>
>> Thanks to everyone who has responded. I have a 60 lb. lab, so nothing out of
>> the ordinary. But even though this is pretty minor in the grand scheme of
>> things, I'm quite fed up with airline issues! Would it be worth reporting
>> this to DOT now, or would it be best to wait and see how things go at the
>> airport? If by some miracle I have no problems boarding the flight, would
>> this still be an ACAA violation? It does seem like a good idea to report
>> this to DOT since I think these questions on weight and breed are becoming
>> standard for many airlines, but I can't help thinking I'm making a bigger
>> deal of this than I should. I'm trying to restrain myself now from replying
>> to United's email saying that I'm looking forward to traveling with my guide
>> dog and am not concerned with whether or not they add him to their records!
>>
>> Thanks,
>> Alysha
>> -----Original Message-----
>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of NAGDU President via
>> NAGDU
>> Sent: Friday, September 14, 2018 1:52 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> <nagdu at nfbnet.org>
>> Cc: NAGDU President <blind411 at verizon.net>
>> Subject: Re: [NAGDU] Another Airline Question
>>
>> Alysha,
>>
>>     I would simply ignore their requests for information. On May 16 when
>> the DOT issued the advance notice of proposed rule making, they also issued
>> specific enforcement priorities they intended to focus upon. Some of them
>> were issues related to service animals, breed restrictions, and  advance
>> notification. If I were you, I would file a complaint with the DOT and send
>> the email you have received.
>>
>>     We have an excellent relationship with the enforcement office and,
>> if you would like us to help you pursue this, please let me know.
>>
>> Fraternally yours,
>> Marion
>>
>>
>> Marion Gwizdala, President
>> National Association of Guide Dog Users Inc. (NAGDU) National Federation of
>> the Blind
>> (813) 626-2789
>> President at NAGDU.ORG
>> Visit our website
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>> The National Federation of the Blind knows that blindness is not the
>> characteristic that defines you or your future. Every day we raise
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>> and our dreams. You can live the life you want! Blindness is not what holds
>> you back.
>>
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Alysha via NAGDU
>> Sent: Friday, September 14, 2018 1:42 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> Cc: alysha.jeans at gmail.com
>> Subject: [NAGDU] Another Airline Question
>>
>> Since all the new service animal policies have been instituted, I've had
>> trouble with airline employees hassling me at the gate for not notifying
>> them in advance about my dog. I'm usually all for advocacy and education,
>> but the gate agents don't listen to a word I say even when I pull up their
>> own policies on my phone to show them, and my frustration level with this is
>> going through the roof. So in order to avoid this drama for an upcoming trip
>> with United, I caved and indicated that I have a guide dog when I bought my
>> tickets. A few days later, I got an email from them with a subject line that
>> partially read "New SSR Request" asking what service my dog performs and
>> what are his weight and breed. Maybe I'm just being stubborn, but I really
>> think that the only piece of info they need is what service he performs. I
>> answered the email saying that as I indicated in my reservation, I have a
>> guide dog. Well, they emailed me back saying that if I don't answer all
>> their questions, they won't be able to add my animal. Does anyone know why
>> they need to know my dog's weight and breed, and am I required to provide
>> that info? Also, what does SSR stand for? Are they going to flag me as
>> needing assistance at the airport? I'm tempted to just ignore their emails,
>> but I know this will just cause more issues when I arrive for my flight.
>> Thanks for any insights!
>>
>>
>>
>> Alysha
>>
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