[NAGDU] Another Airline Question

[Cindy Ray]

Well, Dan, you just want to not fly in the cargo area, or you can wear a
sign! LOL. I think it is a good point, and I'm glad it was never necessary
to disclose that, and it is so with the dogs as well, but these folks get
weird ideas somewhere along the line, especially since the airlines started
dinking around with their policies.

Cindy Lou Ray
cindyray at gmail.com


-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Dan Weiner via NAGDU
Sent: Friday, September 14, 2018 6:52 PM
To: Jordan Gallacher via NAGDU <nagdu at nfbnet.org>
Cc: Dan Weiner <dcwein at dcwein.cnc.net>
Subject: Re: [NAGDU] Another Airline Question

wait, so about weight, does that mean that they need passengers weight
too--smile because I'm over 200 punds, what should I do?--lol


Dan



On 9/14/2018 7:33 PM, Jordan Gallacher via NAGDU wrote:
> The passenger weight used by the crew is 200lbs per passenger with the
cargo being evenly distributed in the holds.
> Jordan
>
> Sent from my iPhone
>
>> On Sep 14, 2018, at 6:04 PM, Alysha via NAGDU <nagdu at nfbnet.org> wrote:
>>
>> Thanks to everyone who has responded. I have a 60 lb. lab, so nothing out
of
>> the ordinary. But even though this is pretty minor in the grand scheme of
>> things, I'm quite fed up with airline issues! Would it be worth reporting
>> this to DOT now, or would it be best to wait and see how things go at the
>> airport? If by some miracle I have no problems boarding the flight, would
>> this still be an ACAA violation? It does seem like a good idea to report
>> this to DOT since I think these questions on weight and breed are
becoming
>> standard for many airlines, but I can't help thinking I'm making a bigger
>> deal of this than I should. I'm trying to restrain myself now from
replying
>> to United's email saying that I'm looking forward to traveling with my
guide
>> dog and am not concerned with whether or not they add him to their
records!
>>
>> Thanks,
>> Alysha
>> -----Original Message-----
>> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of NAGDU President via
>> NAGDU
>> Sent: Friday, September 14, 2018 1:52 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> <nagdu at nfbnet.org>
>> Cc: NAGDU President <blind411 at verizon.net>
>> Subject: Re: [NAGDU] Another Airline Question
>>
>> Alysha,
>>
>>     I would simply ignore their requests for information. On May 16 when
>> the DOT issued the advance notice of proposed rule making, they also
issued
>> specific enforcement priorities they intended to focus upon. Some of them
>> were issues related to service animals, breed restrictions, and  advance
>> notification. If I were you, I would file a complaint with the DOT and
send
>> the email you have received.
>>
>>     We have an excellent relationship with the enforcement office and,
>> if you would like us to help you pursue this, please let me know.
>>
>> Fraternally yours,
>> Marion
>>
>>
>> Marion Gwizdala, President
>> National Association of Guide Dog Users Inc. (NAGDU) National Federation
of
>> the Blind
>> (813) 626-2789
>> President at NAGDU.ORG
>> Visit our website
>> Follow us on Twitter
>> The National Federation of the Blind knows that blindness is not the
>> characteristic that defines you or your future. Every day we raise
>> expectations because low expectations create barriers between blind
people
>> and our dreams. You can live the life you want! Blindness is not what
holds
>> you back.
>>
>> -----Original Message-----
>> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Alysha via
NAGDU
>> Sent: Friday, September 14, 2018 1:42 PM
>> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
>> Cc: alysha.jeans at gmail.com
>> Subject: [NAGDU] Another Airline Question
>>
>> Since all the new service animal policies have been instituted, I've had
>> trouble with airline employees hassling me at the gate for not notifying
>> them in advance about my dog. I'm usually all for advocacy and education,
>> but the gate agents don't listen to a word I say even when I pull up
their
>> own policies on my phone to show them, and my frustration level with this
is
>> going through the roof. So in order to avoid this drama for an upcoming
trip
>> with United, I caved and indicated that I have a guide dog when I bought
my
>> tickets. A few days later, I got an email from them with a subject line
that
>> partially read "New SSR Request" asking what service my dog performs and
>> what are his weight and breed. Maybe I'm just being stubborn, but I
really
>> think that the only piece of info they need is what service he performs.
I
>> answered the email saying that as I indicated in my reservation, I have a
>> guide dog. Well, they emailed me back saying that if I don't answer all
>> their questions, they won't be able to add my animal. Does anyone know
why
>> they need to know my dog's weight and breed, and am I required to provide
>> that info? Also, what does SSR stand for? Are they going to flag me as
>> needing assistance at the airport? I'm tempted to just ignore their
emails,
>> but I know this will just cause more issues when I arrive for my flight.
>> Thanks for any insights!
>>
>>
>>
>> Alysha
>>
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