[NAGDU] Lyft

[Marianne Denning]

I have never known I have a note in my profile. Is that called, "disability
profiling?" Just kidding about the last part. That can be a concern for a
lot of things. I think it could be a reason to refuse a ride for many
reasons.

On Fri, Feb 15, 2019 at 10:29 AM Deanna Lewis via NAGDU <nagdu at nfbnet.org>
wrote:

> Hi all,
> I took a Lyft into work this morning. The driver was very nice and
> knowledgeable; he had no issues with Mambo.
> However, he mentioned that there was a note in my profile that states I
> have a service dog. I am not very comfortable with that note in there. If a
> driver sees that I use a guide dog ahead of time, that will give them a
> reason to deny me simply because of the dog. They could tell Lyft any
> number of excuses for cancelling the ride, so how could I or Lyft prove
> that they denied me due to the presence of my guide dog? I do not typically
> give advanced notice, and in my opinion, that note in my profile should be
> removed. I think I will call Lyft today to ask that they remove the note
> that I use a service dog from my profile.
> Has anyone else encountered this?
> Thanks!
> Deanna
>
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-- 
Marianne Denning, TVI, MA
Teacher of students who are blind or visually impaired
(513) 607-6053