[NAGDU] Uber canceled when he saw me

robert stigile rstigile at gmail.com
Sat Jul 9 17:31:09 UTC 2022


Tracey,
In the past week I've had two Uber cancellations and one end up taking me but complain the whole way like yours that I should have been using the pet vehicle.
As I tried to explain to him that that was not the case because my dog is not a pet is a working service animal he charge me later for a cleaning fee just because. 

Robert Stigile, Second Vice-President
National Federation of the Blind of California
President San Fernando Valley Chapter
818-381-9568


> On Jul 9, 2022, at 9:29 AM, Debbe Gabe via NAGDU <nagdu at nfbnet.org> wrote:
> 
> Where do you make your complaint? 
> 
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
> Sent: Saturday, July 9, 2022 6:21 AM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users' <nagdu at nfbnet.org>
> Cc: Tracy Carcione <carcione at access.net>
> Subject: Re: [NAGDU] Uber canceled when he saw me
> 
> I actually found where to make my complaint.  Now we'll see what happens. 
> Tracy
> 
> 
> -----Original Message-----
> From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Tracy Carcione via NAGDU
> Sent: Saturday, July 09, 2022 12:10 PM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> Cc: Tracy Carcione
> Subject: [NAGDU] Uber canceled when he saw me
> 
> Just had an Uber cancel when he saw me and Igloo.  Another driver picked up the trip and took me, complaining all the way about not being an Uber Pet driver.  I couldn't make him understand Igloo is not a pet. 
> 
> Anyway, how do I complain about the guy who canceled?  Pick the trip that was OK, and make a comment?  Heavens forbig they should make it easy.
> 
> Tracy
> 
> 
> 
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