[NAGDU] Uber canceled when he saw me

[Debbe Gabe]

Thank you.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
Sent: Saturday, July 9, 2022 7:29 AM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users' <nagdu at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [NAGDU] Uber canceled when he saw me

I chose the trip, then I think it was "report another issue", then there was a place for service animal denial, and a place in that screen to describe the problem.
Tracy


-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Debbe Gabe via NAGDU
Sent: Saturday, July 09, 2022 12:28 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users
Cc: Debbe Gabe
Subject: Re: [NAGDU] Uber canceled when he saw me

Where do you make your complaint? 

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NAGDU
Sent: Saturday, July 9, 2022 6:21 AM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [NAGDU] Uber canceled when he saw me

I actually found where to make my complaint.  Now we'll see what happens. 
Tracy


-----Original Message-----
From: NAGDU [mailto:nagdu-bounces at nfbnet.org] On Behalf Of Tracy Carcione via NAGDU
Sent: Saturday, July 09, 2022 12:10 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
Cc: Tracy Carcione
Subject: [NAGDU] Uber canceled when he saw me

Just had an Uber cancel when he saw me and Igloo.  Another driver picked up the trip and took me, complaining all the way about not being an Uber Pet driver.  I couldn't make him understand Igloo is not a pet. 

Anyway, how do I complain about the guy who canceled?  Pick the trip that was OK, and make a comment?  Heavens forbig they should make it easy.

Tracy

 

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