[NAGDU] My Thoughts on the NAGDU Seminar

[Sharon S]

Hi, and there are also drivers that say the person was a no show. This way they get out of being accused of rejecting a guide dog. I haven't used ride shares myself because I use community transport but I do know other dog guide users who have had issues. I've had a number of taxis over the years who have put me down as a no show even when I am out the front of my house and I know it was because I had my dog with me. I have tried letting the company know I have a dog guide and other times I haven't but both ways end in the same result. My way around this has been to get the private number of a driver so I can call them directly and I know they are happy to take my dog which saves time and stress. When I am going to an appointment I don't want to worry about if the taxi will turn up on time or not so having a drivers direct number saves the worry. If my usual driver can't do the job he passes it onto a friend who he knows won't say no to a dog.

Well enough from me for now. This is a bit of a bug bare to me so once I get started it is hard for me to stop.
>From Shaz.
Canberra, Australia.

I don’t suffer from insanity; I enjoy every minute.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Buddy Brannan via NAGDU
Sent: Monday, July 3, 2023 2:59 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Buddy Brannan <buddy at brannan.name>
Subject: Re: [NAGDU] My Thoughts on the NAGDU Seminar

I share these concerns. Also, reports automatically filed? What constitutes the criteria for such an automatic filing? Drivers are already doing things to weasel out of taking us and making it look like they aren’t discriminating. Remember the fake “He wasn’t wearing a mask” ploy? What about the “I really didn’t know, I’m sorry” ploy? Or the “Oh, I took him, but then charged a cleaning fee because I had to take a dust buster and vacuum up some hair” ploy? There are others, of course, but really, what would constitute the basis for an automatic complaint being files?


--
Buddy Brannan, KB5ELV, WRVB670 - Erie, PA
Email: buddy at brannan.name
Mobile: (814) 431-0962




> On Jul 2, 2023, at 10:56 AM, Michael Forzano via NAGDU <nagdu at nfbnet.org> wrote:
> 
> It was nice to see quite a bit of discussion about what are arguably the biggest issues of discrimination facing guide dog users today, rideshare and the airlines. Unfortunately, there was not a whole lot in the way of even working towards solutions that truly eliminate these problems. What I heard is that the best hope of changing the airline situation is a pilot program in the FAA reauthorization Act that would create essentially TSA pre-check for guide dogs. This would make things easier for frequent travelers, but what about folks who don't travel often? What about folks who aren't good with technology? And at the end of the day, it still leaves the door open for discrimination at the airport. On rideshare, we are working with Uber on a pilot program where riders can identify themselves as service animal users before a ride and have reports automatically filed if they are denied. Considering some of the drivers I've encountered, I would not be surprised if drivers continue to deny us even if they're threatened by a message in their app. And when they do, Uber has a terrible track record of handling reports and taking action, as we all know. Even during the settlement period when Uber was required to deactivate drivers in certain situations, they rarely did.
> 
> It seems to me that the NAGDU board has taken the position that we now live in a world where these discriminations are our reality. As was pointed out by a NAGDU member, guide dog access was better 25 years ago and our rights are being rolled back. But there is no realistic way to go back to "the good old days".  We are so afraid of losing more, that we're not willing to demand back the rights that the blind fought so hard for. While that's a perfectly valid position for someone to take at an individual level, is that the position we want the NFB, the voice of the nation's blind, to take?
> 
> Protesting was brought up multiple times during the seminar. The response from our leaders was that they did not think it would be effective. The fact is that we don't know if it will be unless we try. Protesting has helped advance civil rights causes in the past, including those of the blind. In my opinion, the NAGDU board should not be worrying about members traveling across the country for a protest that turns out to be ineffective. Advocacy takes work, and I'd like to think that people signing up for a protest are well aware that it probably won't yield immediate results. As was pointed out, we would not have the ADA if disabled advocates hadn't crawled up the steps of the capitol. The NFB has protested on a number of issues as well.
> 
> Particularly when it comes to Uber, I think a protest is long overdue. We've sued them, settled with them, and tried to work with them for almost 10 years. It is long past time to change our strategy, and yet we're too afraid because of their PR resources.
> 
> Another argument that I heard was that we would be unable to advance legislation due to Republican control of Congress. My question is, do other civil rights orgs put their advocacy on hold when the party that most supports their cause isn't in power? The split in Congress is quite narrow and I doart think it's that far fetched that we could convince some Republicans on the importance of some of our legislation.
> 
> I am curious if other members have similar sentiments, and thoughts on what actions we can take. I have thought about bringing a resolution to the convention to make these issues a top priority for the NFB as a whole but I assume it's too late this year. Open to ideas, and happy to help in any way I can. That said, doing this work as an individual doesn't make a lot of sense, we need to be aligned as an organization in order to make real progress.
> 
> -Mike
> 
> Sent from my iPhone
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