[NAGDU] Uber denial

[carcione at access.net]

OK.  I'll send the email when I get some resolution. 
The complaint process was much easier than it used to be.  Good thing I remembered from NAGDU conversations that Safety was the right place to go to report the issue. 
Tracy


-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Raul Gallegos - NAGDU via NAGDU
Sent: Wednesday, September 13, 2023 8:54 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Raul Gallegos - NAGDU <rgallegos at nagdu.org>; carcione at access.net
Subject: Re: [NAGDU] Uber denial

Hello tracy, I am sorry that this has happened. After you go through the complaint process with uber, please also send an email to Uber-feedback at nagdu.org  and report the complaint process. That email is not to Lodge the complaint itself, but merely the process of how your experience went with filing the complaint and their resolution to it.

--
Raul Gallegos / President
National Association of Guide Dog Users
346.439.7444 | RGallegos at nagdu.org
https://www.nagdu.org

Sep 13, 2023 7:49:50 AM Tracy Carcione via NAGDU <nagdu at nfbnet.org>:

> I just had 2 Uber drivers refuse to take me because of my dog, and I 
> had to cancel the appointment I was going to.  Luckily it's not urgent.
> 
> I reported the problem to the Uber safety line.  I'll go fill out the 
> NFB survey, too.
> 
> Tracy
> 
> 
> 
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