[NAGDU] Uber Pet refusal

carcione at access.net carcione at access.net
Tue Dec 24 12:26:45 UTC 2024


I reached out to Uber support with the feedback email Al provided, and got
an answer.  Brianna from the accessibility team found out from another team
that there are issues with translation on the driver app, so drivers who
don't speak English opt in to Uber Pet without really understanding what it
is.  That explains a lot.  Hopefully they're working on fixing their
translations and explanations, which is what I really wanted.  But they also
gave me a nice credit for my trouble.

Tracy

 



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