[NAGDU] Uber Pet refusal

[Christina Moore]

Hi Tracy,

I hope this is fixed soon. This should not be happening in the first place.
Christina

On Tue, Dec 24, 2024 at 7:28 AM Tracy Carcione via NAGDU <nagdu at nfbnet.org>
wrote:

> I reached out to Uber support with the feedback email Al provided, and got
> an answer.  Brianna from the accessibility team found out from another team
> that there are issues with translation on the driver app, so drivers who
> don't speak English opt in to Uber Pet without really understanding what it
> is.  That explains a lot.  Hopefully they're working on fixing their
> translations and explanations, which is what I really wanted.  But they
> also
> gave me a nice credit for my trouble.
>
> Tracy
>
>
>
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