[NAGDU] Reporting Denial of Service by Lyft Driver

[Richard]

After I wrote the message to the list, I did receive a confirmation email
from the website indicating my response had been accepted. That contradicted
the message on the page. At this point, I'll choose to hope the confirmation
was correct. I've noted the issue; perhaps that will help them track any
problem.

BTW, still awaiting a DOJ response, although I didn't expect a speedy reply.

Hope all is well with you and The Seeing Eye family. Happy 2024 for you and
all.

Richard

Richard Petty
Richard.petty at earthlink.net





-----Original Message-----
From: Melissa Allman <MAllman at seeingeye.org> 
Sent: Tuesday, January 2, 2024 8:44 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users
<nagdu at nfbnet.org>
Cc: Richard <richard.petty at earthlink.net>
Subject: RE: [NAGDU] Reporting Denial of Service by Lyft Driver

Hi Richard. As it happens, I just tried doing the survey for a ride I took
Dec. 29 and also got that error message. I was unable to select 2023 as the
year, as 2024 was the only option presented to me in the combo box and I was
not able to edit the year. Thus, I got an error message that looked like
yours, except mine said the year was invalid, which of course it was. I'll
wait a couple days and see if the glitch gets addressed and then try again.
I was using Edge so I suppose I could also try with Chrome. 
M
Melissa Allman

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Richard via NAGDU
Sent: Thursday, December 28, 2023 5:44 PM
To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
<nagdu at nfbnet.org>
Cc: Richard <richard.petty at earthlink.net>
Subject: [NAGDU] Reporting Denial of Service by Lyft Driver

I experienced a denial of service by a Lyft driver on December 20 in
Houston. I have reported the incident to Lyft by telephone and email and
filed a  complaint with the U. S. Department of Justice. I attempted to
respond to the survey on the NFB website; however, when I used the Enter key
for the submit button, the NFB website presented this message: "Error
message - Unable to send email". Contact the site administrator if the
problem persists." Is the survey supposed to still be active?

Thanks very much.

Richard Petty
Richard.petty at earthlink.net


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