[NAGDU] Reporting Denial of Service by Lyft Driver

Richard richard.petty at earthlink.net
Sat Jan 6 17:48:35 UTC 2024


Justin, thank you very much.

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Young, Justin via NAGDU
Sent: Friday, January 5, 2024 10:58 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Young, Justin <jyoung at nfb.org>
Subject: Re: [NAGDU] Reporting Denial of Service by Lyft Driver

Hi All,

The Rider Share Denial form has been tested and we believe the issues identified have been fixed. If you experience further issues with it, please continue to let us know.

Thank you for bringing this to our attention,

Justin T. Young, Ed.D
Government Affairs Specialist, National Federation of the Blind

-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Al Elia via NAGDU
Sent: Wednesday, January 3, 2024 8:15 AM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Al Elia <al.elia at aol.com>
Subject: Re: [NAGDU] Reporting Denial of Service by Lyft Driver

Thanks for letting us know of this issue. I have reported it to NFB.

/Æ


On 2 Jan 2024, at 10:22, Richard wrote:

> After I wrote the message to the list, I did receive a confirmation 
> email from the website indicating my response had been accepted. That 
> contradicted the message on the page. At this point, I'll choose to 
> hope the confirmation was correct. I've noted the issue; perhaps that 
> will help them track any problem.
>
> BTW, still awaiting a DOJ response, although I didn't expect a speedy reply.
>
> Hope all is well with you and The Seeing Eye family. Happy 2024 for 
> you and all.
>
> Richard
>
> Richard Petty
> Richard.petty at earthlink.net
>
>
>
>
>
> -----Original Message-----
> From: Melissa Allman <MAllman at seeingeye.org>
> Sent: Tuesday, January 2, 2024 8:44 AM
> To: NAGDU Mailing List, the National Association of Guide Dog Users 
> <nagdu at nfbnet.org>
> Cc: Richard <richard.petty at earthlink.net>
> Subject: RE: [NAGDU] Reporting Denial of Service by Lyft Driver
>
> Hi Richard. As it happens, I just tried doing the survey for a ride I 
> took Dec. 29 and also got that error message. I was unable to select
> 2023 as the year, as 2024 was the only option presented to me in the 
> combo box and I was not able to edit the year. Thus, I got an error 
> message that looked like yours, except mine said the year was invalid, 
> which of course it was. I'll wait a couple days and see if the glitch gets addressed and then try again.
> I was using Edge so I suppose I could also try with Chrome.
> M
> Melissa Allman
>
> -----Original Message-----
> From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Richard via NAGDU
> Sent: Thursday, December 28, 2023 5:44 PM
> To: 'NAGDU Mailing List, the National Association of Guide Dog Users'
> <nagdu at nfbnet.org>
> Cc: Richard <richard.petty at earthlink.net>
> Subject: [NAGDU] Reporting Denial of Service by Lyft Driver
>
> I experienced a denial of service by a Lyft driver on December 20 in 
> Houston. I have reported the incident to Lyft by telephone and email 
> and filed a  complaint with the U. S. Department of Justice. I 
> attempted to respond to the survey on the NFB website; however, when I 
> used the Enter key for the submit button, the NFB website presented 
> this message: "Error message - Unable to send email". Contact the site 
> administrator if the problem persists." Is the survey supposed to still be active?
>
> Thanks very much.
>
> Richard Petty
> Richard.petty at earthlink.net
>
>
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