[NAGDU] My recent Uber trip
carcione at access.net
carcione at access.net
Sun May 26 21:15:03 UTC 2024
I think your chances of getting even a miniature horse into any kind of Uber are very slim.
Tracy
-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Josh Kennedy via NAGDU
Sent: Sunday, May 26, 2024 5:07 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Josh Kennedy <joshknnd1982 at gmail.com>
Subject: Re: [NAGDU] My recent Uber trip
sounds like when I get my service mini horse in a year or two, it'll just be easier for me to get a uber pet and be done with it, if I ever have to use Uber--if and when I am somewhere that ubers are around. Why go through the hassle, because at least with uber pet you know the driver will take you!
On Sun, May 26, 2024 at 2:31 PM Tracy Carcione via NAGDU <nagdu at nfbnet.org>
wrote:
> I had a recent Uber trip that wasn't the usual refusal.
>
> I had to pick up my husband after cataract surgery. We are both blind
> for practical purposes. I called an Uber and messaged the driver that
> we are blind, so please call out to us. I also said that I have a
> service dog guide dog, which is the way I've been told to say it. The
> driver messaged back "OK".
>
> When the driver arrived, Igloo led me to the door and I got ready to
> get in after making sure my husband was OK and also ready to get in.
> The driver went around the back and opened it up and said "dog gets in
> here". I was very surprised. I thought he was going to put Igloo in
> the trunk, like in the lawsuit the NFB was part of several years ago.
> Now I think maybe it was a hatchback or some space behind the seats,
> but at the time I was just very startled.
>
> I told the driver No, the dog stays with me. He insisted the dog get
> in the back. I suppose I could have climbed in the back with the dog,
> and ridden without a seatbelt, but that seems disrespectful and wrong
> for me. And I didn't want Igloo loose and not under my direct
> control, either. We told the driver refusing to take me because of
> the dog was against the law, but he said he didn't care and drove off.
>
> It was particularly upsetting because my husband had just had surgery
> and we wanted everything to go smoothly, and it didn't. When the
> driver finally cancelled, I got an Uber Pet, just so we could get home
> and my husband could rest and do the things the doctor said to do.
>
> I reported the whole thing to Uber, who "investigated", though of
> course I have no idea what they actually did.
>
>
>
> So, am I right in calling it a denial?
>
> Tracy
>
>
>
>
>
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