[NAGDU] My recent Uber trip

[carcione at access.net]

I think your chances of getting even a miniature horse into any kind of Uber are very slim.
Tracy


-----Original Message-----
From: NAGDU <nagdu-bounces at nfbnet.org> On Behalf Of Josh Kennedy via NAGDU
Sent: Sunday, May 26, 2024 5:07 PM
To: NAGDU Mailing List, the National Association of Guide Dog Users <nagdu at nfbnet.org>
Cc: Josh Kennedy <joshknnd1982 at gmail.com>
Subject: Re: [NAGDU] My recent Uber trip

sounds like when I get my service mini horse in a year or two, it'll just be easier for me to get a uber pet and be done with it, if I ever have to use Uber--if and when I am somewhere that ubers are around. Why go through the hassle, because at least with uber pet you know the driver will take you!



On Sun, May 26, 2024 at 2:31 PM Tracy Carcione via NAGDU <nagdu at nfbnet.org>
wrote:

> I had a recent Uber trip that wasn't the usual refusal.
>
> I had to pick up my husband after cataract surgery.  We are both blind 
> for practical purposes.  I called an Uber and messaged the driver that 
> we are blind, so please call out to us.  I also said that I have a 
> service dog guide dog, which is the way I've been told to say it. The 
> driver messaged back "OK".
>
> When the driver arrived, Igloo led me to the door and I got ready to 
> get in after making sure my husband was OK and also ready to get in.  
> The driver went around the back and opened it up and said "dog gets in 
> here".  I was very surprised.  I thought he was going to put Igloo in 
> the trunk, like in the lawsuit the NFB was part of several years ago.  
> Now I think maybe it was a hatchback or some space behind the seats, 
> but at the time I was just very startled.
>
> I told the driver No, the dog stays with me.  He insisted the dog get 
> in the back.  I suppose I could have climbed in the back with the dog, 
> and ridden without a seatbelt, but that seems disrespectful and wrong 
> for me.  And I didn't want Igloo loose and not under my direct 
> control, either.  We told the driver refusing to take me because of 
> the dog was against the law, but he said he didn't care and drove off.
>
> It was particularly upsetting because my husband had just had surgery 
> and we wanted everything to go smoothly, and it didn't.  When the 
> driver finally cancelled, I got an Uber Pet, just so we could get home 
> and my husband could rest and do the things the doctor said to do.
>
> I reported the whole thing to Uber, who "investigated", though of 
> course I have no idea what they actually did.
>
>
>
> So, am I right in calling it a denial?
>
> Tracy
>
>
>
>
>
> _______________________________________________
> NAGDU mailing list
> NAGDU at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> NAGDU:
> http://nfbnet.org/mailman/options/nagdu_nfbnet.org/joshknnd1982%40gmai
> l.com
>
_______________________________________________
NAGDU mailing list
NAGDU at nfbnet.org
http://nfbnet.org/mailman/listinfo/nagdu_nfbnet.org
To unsubscribe, change your list options or get your account info for NAGDU:
http://nfbnet.org/mailman/options/nagdu_nfbnet.org/carcione%40access.net