[NFB-Braille-Discussion] Having major problems with a couple Reader braille Notetakers

[Kelsey Nicolay]

Good afternoon,
I have a Focus 40 5th generation and have had nothing but problems
with it. I've had to send it back four times because the spacebar and
other keys stick. It will work for a while after replacement, but then
several months later, I had to get the unit replaced for the exact
same issue. I'm on my fourth replacement now and am once again having
the exact same issue I sent the other units back for. Someone gave me
a Brailliant Bi 40 they don't need anymore and it works better than
the Focus, so I'm using that as my primary display now. I'm not saying
the Focus is a bad product, but if you are planning to do a lot of
typing with the unit, I would caution you that the keyboard on the
Focus is not well made and I'm honestly considering selling it to get
a Brailliant Bi40X since the Humanware keyboards seem to be more
durable.

On 10/26/21, Marianne Denning via NFB-Braille-Discussion
<nfb-braille-discussion at nfbnet.org> wrote:
> I was very unhappy with it so I no longer use it. Oh I would recommend
> either the focus 40 or the Q braille by hymns. They are more expensive but
> well worth the money. I will be happy to explain the difference between the
> two products if you want more information.
>
> Sent from my iPhone
>
>> On Oct 26, 2021, at 10:34 AM, Beth Wright via NFB-Braille-Discussion
>> <nfb-braille-discussion at nfbnet.org> wrote:
>>
>> Hi, list.
>>
>> Around a year ago, I bought an Orbit Reader 20+, and was really satisfied
>> with it for a while.  Then I started having problems with the display
>> freezing, so I bought another one to use as a backup, and sent the first
>> one in for repairs.  Then the pins started malfunctioned malfunctioning on
>> my second machine, so I sent that one off, too.  Now the display on my
>> first machine is freezing up again, even though I installed the upgrade
>> which was supposed to fix the problem.  I would just like to know if other
>> people are having similar problems or if I was just unlucky enough to wind
>> up with a couple of defective machines.  If this is a common problem, does
>> anyone have a recommendation for another notetaker that I could buy as a
>> replacement?  Thanks.
>>
>> Beth
>>
>> Sent from Mail for Windows
>>
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