[NFB-Braille-Discussion] Having major problems with a couple Reader braille Notetakers

[Marianne Denning]

Kelsie, I am sorry to hear that you are having nothing but problems from your focus 45th GEN. I have had good luck with that. I hope they have helped you resolve your problems. I also found the orbit assistance to be questionable. I called one time and they asked me if there was anybody who was cited who could help me. If they are developing a product for blind people and they don’t know how to work with us that is a significant problem.

Sent from my iPhone

> On Oct 26, 2021, at 1:18 PM, Kelsey Nicolay via NFB-Braille-Discussion <nfb-braille-discussion at nfbnet.org> wrote:
> 
> Good afternoon,
> I have a Focus 40 5th generation and have had nothing but problems
> with it. I've had to send it back four times because the spacebar and
> other keys stick. It will work for a while after replacement, but then
> several months later, I had to get the unit replaced for the exact
> same issue. I'm on my fourth replacement now and am once again having
> the exact same issue I sent the other units back for. Someone gave me
> a Brailliant Bi 40 they don't need anymore and it works better than
> the Focus, so I'm using that as my primary display now. I'm not saying
> the Focus is a bad product, but if you are planning to do a lot of
> typing with the unit, I would caution you that the keyboard on the
> Focus is not well made and I'm honestly considering selling it to get
> a Brailliant Bi40X since the Humanware keyboards seem to be more
> durable.
> 
>> On 10/26/21, Marianne Denning via NFB-Braille-Discussion
>> <nfb-braille-discussion at nfbnet.org> wrote:
>> I was very unhappy with it so I no longer use it. Oh I would recommend
>> either the focus 40 or the Q braille by hymns. They are more expensive but
>> well worth the money. I will be happy to explain the difference between the
>> two products if you want more information.
>> 
>> Sent from my iPhone
>> 
>>> On Oct 26, 2021, at 10:34 AM, Beth Wright via NFB-Braille-Discussion
>>> <nfb-braille-discussion at nfbnet.org> wrote:
>>> 
>>> Hi, list.
>>> 
>>> Around a year ago, I bought an Orbit Reader 20+, and was really satisfied
>>> with it for a while.  Then I started having problems with the display
>>> freezing, so I bought another one to use as a backup, and sent the first
>>> one in for repairs.  Then the pins started malfunctioned malfunctioning on
>>> my second machine, so I sent that one off, too.  Now the display on my
>>> first machine is freezing up again, even though I installed the upgrade
>>> which was supposed to fix the problem.  I would just like to know if other
>>> people are having similar problems or if I was just unlucky enough to wind
>>> up with a couple of defective machines.  If this is a common problem, does
>>> anyone have a recommendation for another notetaker that I could buy as a
>>> replacement?  Thanks.
>>> 
>>> Beth
>>> 
>>> Sent from Mail for Windows
>>> 
>>> _______________________________________________
>>> NFB-Braille-Discussion mailing list
>>> NFB-Braille-Discussion at nfbnet.org
>>> http://nfbnet.org/mailman/listinfo/nfb-braille-discussion_nfbnet.org
>>> To unsubscribe, change your list options or get your account info for
>>> NFB-Braille-Discussion:
>>> http://nfbnet.org/mailman/options/nfb-braille-discussion_nfbnet.org/marianne%40denningweb.com
>> 
>> _______________________________________________
>> NFB-Braille-Discussion mailing list
>> NFB-Braille-Discussion at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nfb-braille-discussion_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> NFB-Braille-Discussion:
>> http://nfbnet.org/mailman/options/nfb-braille-discussion_nfbnet.org/piano.girl0299%40gmail.com
>> 
> 
> _______________________________________________
> NFB-Braille-Discussion mailing list
> NFB-Braille-Discussion at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfb-braille-discussion_nfbnet.org
> To unsubscribe, change your list options or get your account info for NFB-Braille-Discussion:
> http://nfbnet.org/mailman/options/nfb-braille-discussion_nfbnet.org/marianne%40denningweb.com