[NFB-Braille-Discussion] Having major problems with a couple Reader braille Notetakers

[John J. Boyer]

I have three Focus 40s of various generations. All three ar doing just fine.

John

On Tue, Oct 26, 2021 at 01:56:22PM -0400, Marianne Denning via NFB-Braille-Discussion wrote:
> Kelsie, I am sorry to hear that you are having nothing but problems from your focus 45th GEN. I have had good luck with that. I hope they have helped you resolve your problems. I also found the orbit assistance to be questionable. I called one time and they asked me if there was anybody who was cited who could help me. If they are developing a product for blind people and they don’t know how to work with us that is a significant problem.
> 
> Sent from my iPhone
> 
> > On Oct 26, 2021, at 1:18 PM, Kelsey Nicolay via NFB-Braille-Discussion <nfb-braille-discussion at nfbnet.org> wrote:
> > 
> > Good afternoon,
> > I have a Focus 40 5th generation and have had nothing but problems
> > with it. I've had to send it back four times because the spacebar and
> > other keys stick. It will work for a while after replacement, but then
> > several months later, I had to get the unit replaced for the exact
> > same issue. I'm on my fourth replacement now and am once again having
> > the exact same issue I sent the other units back for. Someone gave me
> > a Brailliant Bi 40 they don't need anymore and it works better than
> > the Focus, so I'm using that as my primary display now. I'm not saying
> > the Focus is a bad product, but if you are planning to do a lot of
> > typing with the unit, I would caution you that the keyboard on the
> > Focus is not well made and I'm honestly considering selling it to get
> > a Brailliant Bi40X since the Humanware keyboards seem to be more
> > durable.
> > 
> >> On 10/26/21, Marianne Denning via NFB-Braille-Discussion
> >> <nfb-braille-discussion at nfbnet.org> wrote:
> >> I was very unhappy with it so I no longer use it. Oh I would recommend
> >> either the focus 40 or the Q braille by hymns. They are more expensive but
> >> well worth the money. I will be happy to explain the difference between the
> >> two products if you want more information.
> >> 
> >> Sent from my iPhone
> >> 
> >>> On Oct 26, 2021, at 10:34 AM, Beth Wright via NFB-Braille-Discussion
> >>> <nfb-braille-discussion at nfbnet.org> wrote:
> >>> 
> >>> Hi, list.
> >>> 
> >>> Around a year ago, I bought an Orbit Reader 20+, and was really satisfied
> >>> with it for a while.  Then I started having problems with the display
> >>> freezing, so I bought another one to use as a backup, and sent the first
> >>> one in for repairs.  Then the pins started malfunctioned malfunctioning on
> >>> my second machine, so I sent that one off, too.  Now the display on my
> >>> first machine is freezing up again, even though I installed the upgrade
> >>> which was supposed to fix the problem.  I would just like to know if other
> >>> people are having similar problems or if I was just unlucky enough to wind
> >>> up with a couple of defective machines.  If this is a common problem, does
> >>> anyone have a recommendation for another notetaker that I could buy as a
> >>> replacement?  Thanks.
> >>> 
> >>> Beth
> >>> 
> >>> Sent from Mail for Windows
> >>> 
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> >> 
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> > 
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-- 
John J. Boyer
Email: john.boyer at abilitiessoft.org
website: http://www.abilitiessoft.org
Status: Company dissolved but website and email addresses  live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM services 
        that are available at no cost