[NFB-Braille-Discussion] Having problems with my new NLS e-reader

[Mike Jolls]

Beth

I just got my zoom max and it turned on just fine.  If you’re having that sort of problem I’d say it’s time to call them and/or send the unit back.
Sent from my iPhone

> On Dec 28, 2023, at 10:34 AM, Beth Wright via NFB-Braille-Discussion <nfb-braille-discussion at nfbnet.org> wrote:
> 
> Hi, folks.
> 
> I just got my e-reader from NLS, and can’t get it to turn on!  It’s the one from Zoomax.  I got it plugged in and fully charged, and pressed the Power On button, as instructed in both the quick start guide and user manual, but absolutely nothing happens, no sound, no Braille, no nothing.  Can’t find any info on troubleshooting or tips and tricks, and my State library is closed for the holidays.  Just wondered if this was a common problem, and if anybody has any suggestions as to how to fix it.  Thanks in advance for any help.
> 
> Beth
> 
> Sent from Mail for Windows
> 
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