[NFB-DB] IRS ID.me Verification

[Robert stigile]

Hi
They are using id meet to verify your identity and the only way to get through it is to have someone sighted to assist

Robert Stigile, Second Vice-President
National Federation of the Blind of California
President San Fernando Valley Chapter
818-381-9568


> On Feb 6, 2022, at 4:42 PM, Stuart Salvador via NFB-DB <nfb-db at nfbnet.org> wrote:
> 
> Hi Leisa, Stuart here. Thanks very much for your reply. I am not able
> to get through the online IRS system because of ID.me blocking me. My
> credit is excellent, but I don't have anything about credit checks on
> there. They want photos and videos of me. I cannot get through to IRS
> by phone at all: either hung up on or relay disconnects from too long
> of hold time.
> 
> EOM
> 
>> On Sat, Feb 5, 2022 at 6:03 PM Leisa Gary via NFB-DB <nfb-db at nfbnet.org> wrote:
>> 
>> Hello,
>> 
>> I was an IRS customer representative. Are you not able to get through the online IRS system to get transcripts? I know that some people cannot do this based on not passing a credit check, but are you not able to get into the online system? Also, are you not able to get your transcripts after calling them?
>> 
>> Thank you,
>> 
>> 
>> 
>> Leisa Sekhon
>> 
>>>> On Feb 5, 2022, at 11:27 AM, Stuart Salvador via NFB-DB <nfb-db at nfbnet.org> wrote:
>>> 
>>> Hello fellow NFB-DB members, Stuart here.
>>> 
>>> Have any of you been able to get through ID.me verification to access
>>> any services with the IRS? ID.me requires photos with very specific
>>> parameters or video of your face again with specific instructions as
>>> to what your face needs to do. The instructions are not accessible to
>>> JAWS in Windows 10 or VoiceOver on iOS 15, and it's not realistic my
>>> residual vision to do this right so it's a barrier to access. I don't
>>> know what anyone else's experiences may have been with ID.me. If
>>> you've encountered any problems, please let me know as I plan to write
>>> my representatives and senators this upcoming week. When I do, I want
>>> to include as many stakeholders and issues as possible so they know
>>> this is not OK to restrict IRS services needed to do taxes. My
>>> particular issue was in getting an online transcript which I use every
>>> year to file taxes because many of my tax forms like 1099 come in tiny
>>> print and no option that is accessible to me so this helps me get all
>>> my numbers and accounts right. I can't certify under penalty of
>>> perjury my tax return filing is 100% correct and accurate based on
>>> what others tell me my tax reports say due to limits on my
>>> understanding and
>>> possibility of human error. That is a burden to place on my loved ones
>>> in the event something was entered incorrectly, so the online
>>> transcript allows me to know how to file correctly and is critical for
>>> me to maintain that independence as you cannot defer legal liability
>>> if there were to be a mistake when you file no matter how much you pay
>>> tax professionals it's always back to you unless a simply calculation
>>> error is covered by their contract and things like that (yet that only
>>> reimburses you for any financial losses, it doesn't remove the federal
>>> liability you have the taxes are correct). Thanks very much for any
>>> feedback or assistance, and for anyone else that does (or knows how
>>> best to) advocate on this topic, too.
>>> 
>>> EOM
>>> 
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>> 
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