[NFB-DB] IRS ID.me Verification

[Stuart Salvador]

Hi Leisa, Stuart here. Thanks very much for your reply. I am not able
to get through the online IRS system because of ID.me blocking me. My
credit is excellent, but I don't have anything about credit checks on
there. They want photos and videos of me. I cannot get through to IRS
by phone at all: either hung up on or relay disconnects from too long
of hold time.

EOM

On Sat, Feb 5, 2022 at 6:03 PM Leisa Gary via NFB-DB <nfb-db at nfbnet.org> wrote:
>
> Hello,
>
> I was an IRS customer representative. Are you not able to get through the online IRS system to get transcripts? I know that some people cannot do this based on not passing a credit check, but are you not able to get into the online system? Also, are you not able to get your transcripts after calling them?
>
> Thank you,
>
>
>
> Leisa Sekhon
>
> > On Feb 5, 2022, at 11:27 AM, Stuart Salvador via NFB-DB <nfb-db at nfbnet.org> wrote:
> >
> > Hello fellow NFB-DB members, Stuart here.
> >
> > Have any of you been able to get through ID.me verification to access
> > any services with the IRS? ID.me requires photos with very specific
> > parameters or video of your face again with specific instructions as
> > to what your face needs to do. The instructions are not accessible to
> > JAWS in Windows 10 or VoiceOver on iOS 15, and it's not realistic my
> > residual vision to do this right so it's a barrier to access. I don't
> > know what anyone else's experiences may have been with ID.me. If
> > you've encountered any problems, please let me know as I plan to write
> > my representatives and senators this upcoming week. When I do, I want
> > to include as many stakeholders and issues as possible so they know
> > this is not OK to restrict IRS services needed to do taxes. My
> > particular issue was in getting an online transcript which I use every
> > year to file taxes because many of my tax forms like 1099 come in tiny
> > print and no option that is accessible to me so this helps me get all
> > my numbers and accounts right. I can't certify under penalty of
> > perjury my tax return filing is 100% correct and accurate based on
> > what others tell me my tax reports say due to limits on my
> > understanding and
> > possibility of human error. That is a burden to place on my loved ones
> > in the event something was entered incorrectly, so the online
> > transcript allows me to know how to file correctly and is critical for
> > me to maintain that independence as you cannot defer legal liability
> > if there were to be a mistake when you file no matter how much you pay
> > tax professionals it's always back to you unless a simply calculation
> > error is covered by their contract and things like that (yet that only
> > reimburses you for any financial losses, it doesn't remove the federal
> > liability you have the taxes are correct). Thanks very much for any
> > feedback or assistance, and for anyone else that does (or knows how
> > best to) advocate on this topic, too.
> >
> > EOM
> >
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