[NFB-Idaho] please read this very important invitation below and plan to attend this event

Fri Nov 24 20:46:13 UTC 2023

Thank you TJ for this detailed review of what is happening. We are very 
fortunate to have such a knowledgeable expert ready to offer this 
critique!

I have a call into the helpdesk for Square, but I am not optimistic we 
can fix this using Square's tools. I don't find anything helpful with a 
few searches online.

Without promising that I can have it ready for Sunday, I could create a 
site using the same tools that I used for the online State Convention 
registration system. I know you and others were able to use that site 
(mostly) without difficulty. The tools I used to build that site take a 
percentage from anything paid on the site, and that amount is about the 
same as what Square would take.

_don

~~~~~~~~~~~~~~~~~~~~~~~~~
DON WINIECKI he, him, his [1]
Treasurer, National Federation of the Blind of Idaho
Visit our Facebook [2]
Visit our Homepage [3]
Mobile: 208-571-8096 [4]
E-mail: treasurer at nfbidaho.org
Donate to NFB-Idaho by clicking this link [5]!

-------------------------

On 2023-11-24 01:12 PM, Tj Squires via NFB-Idaho wrote:

> Hi all,
> 
> In this particular instance, I would think this falls outside of the 
> scope of even usable. From the time the user clicks to leave our site 
> and enters the donation flow, they are going to encounter several 
> accessibility issues. The first of which would be the lack of labels 
> present within all sections of the form. The three sections (donation 
> amount, name and number,r and card details) each have their own 
> challenges; there is a quantity thing on the first page that I don't 
> know what it does, as well as the other radio button and input field 
> not having an accessible name. If we continue forward through the 
> process, the email address has a placeholder attribute which is why 
> screen readers are recognizing it; the first, last, and phone number 
> fields, however, have no labelling or indication what should be entered 
> into them. Furthermore, when on that page, if a user does not enter an 
> email address into the email field they can not tab passed it to 
> explore the remaining fields. Although more a problem for keyboard-only 
> users, it is extremely common practice and even considered expected 
> behavior that a screen reader user be able to tab through the form 
> fields, whether they are filled out or not, and explore the whole page. 
> While we have the luxury of the virtual cursor or browse mode dependent 
> on the screen reader used to bypass the keyboard trap, it exists and 
> that in itself is a huge problem. Colleen, if I had to take an educated 
> guess, navigated this section because, the one saving grace here for 
> this section is it is programmed to automatically fill out your 
> information if your user agent has it stored (the iPhone usually does).
> 
> For the credit card information itself, the form fields do have 
> properly associated form labels…that are hidden (JAWS and NVDA will not 
> ignore the visibility hidden CSS property so they don't read and are 
> effectively not there. So uh, they aren't actually labelled. Even 
> though there is placeholder text present within these fields, in some 
> cases (expiration date) the text is simply "MM/YY" which is not an 
> indication of what the field is for; while we may think it is easy to 
> deduce, others may not.
> 
> All of this to say, for a form that is designed to take people's money, 
> I would consider investigating alternative options to handle online 
> payments. I don't know if we have control over any of the templates 
> within the platform that display the forms, but if we do, or if we can 
> edit them we might want to take a look at doing it. This one's not a 
> good look for us, I don't think, accessibility-wise.
> 
> I suspect through a happy accident of autofill and either Voiceover 
> ignoring the fact that form elements are hidden and reading them 
> anyway, or it handling the reading of placeholder text better, is the 
> reason Colleen succeeded.
> 
> Tj
> 
>> On Nov 24, 2023, at 10:07 AM, Kevin Pirnie via NFB-Idaho 
>> <nfb-idaho at nfbnet.org> wrote:
>> 
>> Great news, our NFB Idaho affiliate website is still 100% accessible 
>> to
>> everyone!
>> 
>> Colleen, you are experiencing difficulty with the third party payment
>> processor that we use, Square, which hosts the donation and payment 
>> portal
>> on their own website and platform.
>> 
>> Many use it successfully to make donations, but if you are having
>> difficulty with it we provide a variety of other options to make a 
>> donation.
>> 
>> 1. You can reach out to Don, our treasurer, directly and he can take 
>> your
>> payment details over the phone.
>> 2. You can make arrangements to meet with him at an upcoming meeting 
>> or
>> event and he can accept payment with a physical card reader.
>> 3. You can simply write a check or send a check from your bank account
>> directly to Don. Please make checks payable to National Federation of 
>> the
>> Blind of Idaho.
>> 4. Though not as convenient, you may seek assistance from a trusted 
>> family
>> member or friend to complete the online payment options.
>> 
>> Thank you for being among those members willing to give additional 
>> support.
>> We try to make it as easy as possible for all to make donations.
>> Unfortunately, we do not have control over the accessibility 
>> functionality
>> of other platforms and services. Though we try to find the best and 
>> most
>> accessible options that seem to work for most, sometimes they make 
>> changes
>> and updates that break accessibility functions on their own systems.
>> I recommend that we look into setting up a monthly donation option 
>> with our
>> affiliate bank like the National's PACK plan. It might be a good 
>> option to
>> set up a state affiliate PACK plan as well. That being said, we 
>> currently
>> have the option to make one time or recurring donations with our 
>> current
>> online donation options at https://www.nfbidaho.org/donate
>> 
>> Hope this helps and clears things up a bit for others. Happy giving!
>> 
>> Best,
>> Kevin
>> _______________________________________________
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>> NFB-Idaho at nfbnet.org
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> 
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Links:
------
[1] https://www.mypronouns.org/
[2] https://facebook.com/NationalFederationoftheBlindofIdaho/
[3] https://www.nfbidaho.org
[4] tel:208-571-8096
[5] 
https://checkout.square.site/merchant/MLF2XEFJ1JPQ6/checkout/BNCPD7FGELALTVXRZRDVM7QJ