[NFB-Idaho] Audio description

[Colleen McFadden]

Alison,
Thanks for your input.  Do you have better luck at some theaters than
others?  I got 3 different headphones from them at a movie at Edwards
theater a couple of days ago and none worked.  I will just have to keep
working on them.
Colleen

On Mon, Feb 5, 2024 at 3:51 PM Alison Steven via NFB-Idaho <
nfb-idaho at nfbnet.org> wrote:

> I have taken my own headphones before now. They just have to have the same
> plug-in. Sometimes moving the box around helps.
> I have brought these issues to their attention in the past. I have
> received free movie tickets as compensation on some occasions.
>
> Alison
>
>
> -----Original Message-----
> From: NFB-Idaho <nfb-idaho-bounces at nfbnet.org> On Behalf Of Colleen
> McFadden via NFB-Idaho
> Sent: Monday, February 5, 2024 11:44 AM
> To: NFB of Idaho Discussion List <nfb-idaho at nfbnet.org>
> Cc: Colleen McFadden <cllnmcfddn at gmail.com>
> Subject: Re: [NFB-Idaho] Audio description
>
> Yeah, that has happened to me where the manager of a movie theater didn't
> know how to program  the device.  However, that is not the problem I'm
> having.  The headsets are not working because of a poor connection.
> Sometimes when I play with the cord, I'll get the descriptive video to
> work and sometimes not at all.  I spoke to someone at the Edward Theater
> and found out they have 8 headsets and send them off to be repaired when
> they aren't working.  I wonder if people are just turning the headset in
> and not telling them it doesn't work.  I found out that any headset with a
> standard jack will work. Next time I am going to try using my own headset
> that I use for my NLS player and see if it will work.  Thanks all for your
> replies.
> Colleen
>
> On Mon, Feb 5, 2024 at 10:43 AM Leslie Mora via NFB-Idaho <
> nfb-idaho at nfbnet.org> wrote:
>
> > Hi all.
> > It may be important to clarify that audio description is a different
> > service than the service for people who are deaf or hard of hearing. I
> > believe they are often handing us the wrong equipment.
> > Regards,
> > Leslie
> >
> > -----Original Message-----
> > From: NFB-Idaho <nfb-idaho-bounces at nfbnet.org> On Behalf Of Jennie
> > Facer via NFB-Idaho
> > Sent: Sunday, February 4, 2024 3:38 PM
> > To: NFB of Idaho Discussion List <nfb-idaho at nfbnet.org>
> > Cc: Jennie Facer <puppya at icloud.com>
> > Subject: Re: [NFB-Idaho] Audio description
> >
> > Hi Colleen,
> >
> > Yes, I have had the same experience that you have had. Unfortunately,
> > I don’t know of any headsets that you could buy that would work with
> > their setup. You might want to call and ask them if they can tell you
> > more about what they have.
> >
> > Jenn
> > Jenn and Kumi
> >
> > > On Feb 4, 2024, at 3:26 PM, Colleen McFadden via NFB-Idaho <
> > nfb-idaho at nfbnet.org> wrote:
> > >
> > > Hi everyone,
> > >
> > > When I go to a movie at the edward's theater, their audio
> > > descriptive headsets never work.  Has anyone else had this problem?
> > > I'm wondering if I should purchase my own headset but I'm not sure
> > > what I need to buy.  Any ideas?
> > >
> > > colleen
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