[NFB-Idaho] Audio description

[pecans65 at gmail.com]

I have taken my own headphones before now. They just have to have the same plug-in. Sometimes moving the box around helps. 
I have brought these issues to their attention in the past. I have received free movie tickets as compensation on some occasions.

Alison


-----Original Message-----
From: NFB-Idaho <nfb-idaho-bounces at nfbnet.org> On Behalf Of Colleen McFadden via NFB-Idaho
Sent: Monday, February 5, 2024 11:44 AM
To: NFB of Idaho Discussion List <nfb-idaho at nfbnet.org>
Cc: Colleen McFadden <cllnmcfddn at gmail.com>
Subject: Re: [NFB-Idaho] Audio description

Yeah, that has happened to me where the manager of a movie theater didn't know how to program  the device.  However, that is not the problem I'm having.  The headsets are not working because of a poor connection.
Sometimes when I play with the cord, I'll get the descriptive video to work and sometimes not at all.  I spoke to someone at the Edward Theater and found out they have 8 headsets and send them off to be repaired when they aren't working.  I wonder if people are just turning the headset in and not telling them it doesn't work.  I found out that any headset with a standard jack will work. Next time I am going to try using my own headset that I use for my NLS player and see if it will work.  Thanks all for your replies.
Colleen

On Mon, Feb 5, 2024 at 10:43 AM Leslie Mora via NFB-Idaho < nfb-idaho at nfbnet.org> wrote:

> Hi all.
> It may be important to clarify that audio description is a different 
> service than the service for people who are deaf or hard of hearing. I 
> believe they are often handing us the wrong equipment.
> Regards,
> Leslie
>
> -----Original Message-----
> From: NFB-Idaho <nfb-idaho-bounces at nfbnet.org> On Behalf Of Jennie 
> Facer via NFB-Idaho
> Sent: Sunday, February 4, 2024 3:38 PM
> To: NFB of Idaho Discussion List <nfb-idaho at nfbnet.org>
> Cc: Jennie Facer <puppya at icloud.com>
> Subject: Re: [NFB-Idaho] Audio description
>
> Hi Colleen,
>
> Yes, I have had the same experience that you have had. Unfortunately, 
> I don’t know of any headsets that you could buy that would work with 
> their setup. You might want to call and ask them if they can tell you 
> more about what they have.
>
> Jenn
> Jenn and Kumi
>
> > On Feb 4, 2024, at 3:26 PM, Colleen McFadden via NFB-Idaho <
> nfb-idaho at nfbnet.org> wrote:
> >
> > Hi everyone,
> >
> > When I go to a movie at the edward's theater, their audio 
> > descriptive headsets never work.  Has anyone else had this problem?  
> > I'm wondering if I should purchase my own headset but I'm not sure 
> > what I need to buy.  Any ideas?
> >
> > colleen
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