[Nfb-krafters-korner] Fw: JoAnn's Electronic Ads

[Barb Roland]

Yep Greg, I got to thinking the same thing after I posted my previous 
message.
Barb
'Just living is not enough,' said the butterfly, 'one must have sunshine, 
freedom and a little flower.' ~ Hans Christian Anderson
----- Original Message ----- 
From: "NCBootman" <ncbootman at gmail.com>
To: "List for blind crafters and artists" <nfb-krafters-korner at nfbnet.org>
Sent: Monday, January 10, 2011 8:19 PM
Subject: Re: [Nfb-krafters-korner] Fw: JoAnn's Electronic Ads


> Barb,
>
> I think this is an example of needing education by someone who knows 
> enough o talk the language intelligently. Clint has no clue why this is 
> important or how it might be done or anything else. He sounds like someone 
> who just has the job of answering e-mails and stated facts. If approached 
> correctly, they just might be glad to fix the issue if they realize that 
> it means additional revenue. A lot of times, gentle guiding is what is 
> needed.
>
> Greg
>
> -----Original Message----- 
> From: Barb Roland
> Sent: Monday, January 10, 2011 6:55 PM
> To: List for blind crafters and artists
> Subject: [Nfb-krafters-korner] Fw: JoAnn's Electronic Ads
>
> Ok, so who wants to take this company to task for not being 508 compliant? 
> See message below.
>
> Barb
> 'Just living is not enough,' said the butterfly, 'one must have sunshine, 
> freedom and a little flower.' ~ Hans Christian Anderson
> ----- Original Message ----- 
> From: Customer Service
> To: Barb Roland
> Sent: Monday, January 10, 2011 5:42 PM
> Subject: Re: Electronic Ads
>
>
> Dear Barb
>
>
> Thank you for contacting JoAnn Customer Service. I apologize for the 
> problems people have viewing our ads. At this time our ads are in the 
> flash format and we do not have a text only version. I apologize for the 
> inconvenience
>
>
> Clint
> Customer Service Coordinator
> JoAnn Fabric and Craft Stores
> 1 888 739 4120
>
>
>
>
>
>
> On Sun, Jan 9, 2011 at 11:44 AM, Barb Roland <barbwire59 at gmail.com> wrote:
>
>  Hello, I am a member of a blind crafters listserve with several members 
> who receive your sales flyers by way of emails. The issue has come about 
> that some of those said members are unable to access these flyers due to 
> the picture format, and we are wondering if a text format of these flyers 
> are available and if so how they might receive that version.
>  Thank you for your time and response.
>  Barb
>
>
>
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